CallataGuidesBusiness phone system for solid waste collection companies in Greensboro, NC
Solid waste collection companies in the Greensboro-High Point, NC metro area: 31 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 31CBP 2023
- Employees
- 413mid-March 2023
- Per 100k residents
- 3.9U.S. 3.2
- Rank
- 63rd of 564areas by count
Solid waste collection companies in Greensboro, NC by the numbers
The Census Bureau's 2023 County Business Patterns lists 31 establishments classified as Solid Waste Collection (NAICS 562111) in the Greensboro-High Point, NC metro area. Together they reported 413 mid-March employees and $29.2 million of payroll for the year. That ranks 63rd of the 564 metro and micropolitan areas where Census published a count for this industry.
With 801,000 residents in the Census 2024 estimate, that is 3.9 solid waste collection companies per 100,000 people, 19.9% above the national rate of 3.2. Establishments average 13.3 employees, 38.7% below the U.S. average of 21.7. Payroll per employee comes to $70,671, in line with the national $70,390.
| Measure | Greensboro, NC | North Carolina | United States |
|---|---|---|---|
| Establishments | 31 | 393 | 10,982 |
| Mid-March employees | 413 (moderate noise) | 7,385 | 238,764 |
| Annual payroll | $29,187,000 (moderate noise) | $445,392,000 | $16,806,608,000 |
| Employees per establishment | 13.3 | 18.8 | 21.7 |
| Payroll per employee | $70,671 | $60,310 | $70,390 |
| Establishments per 100,000 residents | 3.9 | 3.6 | 3.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big solid waste collection companies in Greensboro, NC are
Of the solid waste collection companies in Greensboro, NC that had employees in March 2023, 51.7% had fewer than five (the U.S. share is 43.6%). 75.9% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 15 | 51.7% | 43.6% |
| 5–9 employees | 7 | 24.1% | 17.8% |
| 10–19 employees | 3 | 10.3% | 14.5% |
| 20–49 employees | 4 | 13.8% | 13.6% |
| 50 or more employees | 0 | 0.0% | 10.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for solid waste collection companies in Greensboro, NC
Waste haulers take calls about missed pickups, dumpster rentals and billing. Customers want quick answers when a pickup is missed. That holds for solid waste collection companies in Greensboro, NC as much as anywhere.
A few of the calls that come in to solid waste collection companies in Greensboro, NC:
- A business calls about adding service.
- A contractor calls to rent a roll-off dumpster.
- The company calls customers about a holiday schedule.
When nobody can pick up
After-hours calls are usually service requests for the next day.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for solid waste collection companies in Greensboro, NC
The average waste collection company in Greensboro, NC has 13.3 employees, so a 13-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $324.35 a month on Ooma Office Pro or $390.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,572. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Greensboro, NC
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 336 has the most, with 324 of 376 exchanges (86%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 336 | 324 | Eastern | 1997 | 743 |
| 743 | 52 | Eastern | 2016 | 336 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for solid waste collection companies
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Greensboro, NC, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many solid waste collection companies are there in Greensboro, NC?
Census County Business Patterns counted 31 solid waste collection companies in the Greensboro-High Point, NC metro area in 2023. They employed 413 people in mid-March.
What does a business phone system cost for a 13-person waste collection company?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a waste collection company in Greensboro, NC use?
Area code 336 has the most assigned exchanges among the area's named places, followed by 743. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a waste collection company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.