Business phone system for used merchandise stores in Arizona

How many used merchandise stores operate in Arizona

County Business Patterns counts 419 establishments in Arizona classified as Used Merchandise Stores (NAICS 453310) for 2023. They employed 9,151 people in mid-March and reported $204.1 million in annual payroll. That is the 17th highest count among the 51 states and DC with published figures. Used merchandise stores make up 0.26% of the 162,845 business establishments in the state.

Per 100,000 residents (2024 estimate) Arizona has 5.5 used merchandise stores, 3.5% below the national rate of 5.7. The average establishment has 21.8 employees against 11.4 nationally. Payroll per employee is $22,307, 9.0% below the U.S. figure of $24,523.

Where used merchandise stores in Arizona are concentrated

Census published used merchandise store counts for 9 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 261 establishments. Single-state metro and micropolitan areas account for 99% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at used merchandise stores in Arizona

28.9% of Arizona's used merchandise stores with employees had fewer than five people in March 2023, compared with 43.2% nationally. 44.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for used merchandise stores in Arizona

Thrift, consignment and resale stores take calls about donations, consignment terms and stock. Consignors call to check on their items. That holds for used merchandise stores in Arizona as much as anywhere.

Typical inbound and outbound calls for used merchandise stores in Arizona:

• A customer calls about a piece of furniture.
• A customer calls about donation drop-off hours.
• A consignor calls to check on sales.

Business texting for used merchandise stores

Stores text consignor updates.

Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for used merchandise stores in Arizona

Used merchandise stores in Arizona average 21.8 employees, so the comparison uses a 22-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 22 users on RingCentral RingEX Core cost $660.00 a month and 22 on Ooma Office Pro cost $548.90. Callata comes to $439.00 a month for 22 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $2,652 less than RingCentral for a used merchandise store in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Arizona

Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a used merchandise store can hold a number in more than one of them.

How Callata works for used merchandise stores in Arizona

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.