CallataGuidesBusiness phone system for used car dealers in Yakima, WA
Used car dealers in the Yakima, WA metro area: 39 establishments in 2023, the local area codes, and what phone service costs a 6-person team.
- Establishments
- 39CBP 2023
- Employees
- 236mid-March 2023
- Per 100k residents
- 15.1U.S. 7.4
- Rank
- 124th of 743areas by count
The used car dealership market in Yakima, WA
There were 39 used car dealers in the Yakima, WA metro area in 2023, according to Census County Business Patterns (NAICS 441120, Used Car Dealers). They employed 236 people in mid-March and paid $11.6 million in annual payroll. By establishment count the area is 124th out of 743 areas with published figures for used car dealers.
Measured against its 259,000 residents (2024 estimate), the area has 15.1 used car dealers per 100,000 people; the U.S. rate is 7.4, so Yakima, WA is 104.0% above the national figure. The average establishment here has 6.1 employees, compared with 6.4 nationally. Payroll per employee comes to $48,945, 12.3% below the national $55,819.
| Measure | Yakima, WA | Washington | United States |
|---|---|---|---|
| Establishments | 39 | 437 | 25,147 |
| Mid-March employees | 236 | 3,238 | 162,048 |
| Annual payroll | $11,551,000 | $205,508,000 | $9,045,411,000 |
| Employees per establishment | 6.1 | 7.4 | 6.4 |
| Payroll per employee | $48,945 | $63,468 | $55,819 |
| Establishments per 100,000 residents | 15.1 | 5.5 | 7.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at used car dealers in Yakima, WA
Of the used car dealers in Yakima, WA that had employees in March 2023, 75.0% had fewer than five (the U.S. share is 68.9%). 88.9% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 27 | 75.0% | 68.9% |
| 5–9 employees | 5 | 13.9% | 17.7% |
| 10–19 employees | 4 | 11.1% | 8.4% |
| 20–49 employees | not published | — | 3.5% |
| 50 or more employees | 0 | 0.0% | 1.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a used car dealership in Yakima, WA has to catch
Independent used car dealers sell through inbound calls about specific vehicles, often with a small staff. Missing a shopper's call can lose a sale to another lot. That holds for used car dealers in Yakima, WA as much as anywhere.
A few of the calls that come in to used car dealers in Yakima, WA:
- The dealer calls a shopper to schedule a test drive.
- A shopper calls to ask whether a car is still available.
- A buyer calls about financing.
What used car dealers text about
Dealers text photos, availability updates and appointment times.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a used car dealership in Yakima, WA
The average used car dealership in Yakima, WA has 6.1 employees, so a 6-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $732 less than RingCentral for a used car dealership in Yakima, WA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $119.00 | $1,428.00 |
| Quo (Starter) | $19.00 per user | $114.00 | $1,368.00 |
| Nextiva (Core) | $23.00 per user | $138.00 | $1,656.00 |
| Ooma (Office Pro) | $24.95 per user | $149.70 | $1,796.40 |
| Dialpad (Standard) | $27.00 per user | $162.00 | $1,944.00 |
| RingCentral (RingEX Core) | $30.00 per user | $180.00 | $2,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for used car dealers in Yakima, WA
The exchanges in the area's named cities and towns are all in area code 509 (97 exchanges in NANPA's file). A local number lets customers in Yakima, WA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 509 | 97 | Pacific | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What used car dealers in Yakima, WA get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Yakima, WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many used car dealers are there in Yakima, WA?
Census County Business Patterns counted 39 used car dealers in the Yakima, WA metro area in 2023. They employed 236 people in mid-March.
What does a business phone system cost for a 6-person used car dealership?
At month-to-month list prices checked September 28, 2026, 6 users cost $180.00 a month on RingCentral RingEX Core and $149.70 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $119.00.
What area code should a used car dealership in Yakima, WA use?
Area code 509 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a used car dealership?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.