CallataGuidesBusiness phone system for reupholstery and furniture repair shops in Oregon
49 reupholstery and furniture repair shops operated in Oregon in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 49CBP 2023
- Per 100k residents
- 1.1U.S. 0.9
- State rank
- 23rd of 50by count
Reupholstery and furniture repair shops in Oregon by the numbers
The Census Bureau counted 49 reupholstery and furniture repair shops in Oregon in its 2023 County Business Patterns (NAICS 811420). That is the 23rd highest count among the 50 states and DC with published figures. Reupholstery and furniture repair shops make up 0.04% of the 122,451 business establishments in the state.
Per 100,000 residents (2024 estimate) Oregon has 1.1 reupholstery and furniture repair shops, 23.1% above the national rate of 0.9.
| Measure | Oregon | United States |
|---|---|---|
| Establishments | 49 | 3,168 |
| Mid-March employees | 178 (high noise) | 10,920 |
| Annual payroll | $6,685,000 (moderate noise) | $444,251,000 |
| Employees per establishment | — | 3.4 |
| Payroll per employee | — | $40,682 |
| Establishments per 100,000 residents | 1.1 | 0.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where reupholstery and furniture repair shops in Oregon are concentrated
Census published furniture repair shop counts for 3 metro or micropolitan areas that include part of Oregon. The largest is Portland, OR-WA, with 38 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 14% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Portland, OR-WA | 38 | 115 | 1.5 |
| Medford, OR | 4 | — | 1.8 |
| Salem, OR | 3 | — | 0.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at reupholstery and furniture repair shops in Oregon
83.0% of Oregon's reupholstery and furniture repair shops with employees had fewer than five people in March 2023, compared with 78.5% nationally. 100.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 39 | 83.0% | 78.5% |
| 5–9 employees | 8 | 17.0% | 15.3% |
| 10–19 employees | not published | — | 4.8% |
| 20–49 employees | not published | — | 1.2% |
| 50 or more employees | 0 | 0.0% | 0.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a furniture repair shop in Oregon has to catch
Upholstery and furniture repair is quote-driven and often involves photos and fabric choices, so calls and texts go back and forth. Responsive shops win more estimates. That holds for reupholstery and furniture repair shops in Oregon as much as anywhere.
A few of the calls that come in to reupholstery and furniture repair shops in Oregon:
- The shop calls a customer with a quote.
- A customer calls to check on fabric.
- A customer calls about reupholstering a chair.
What reupholstery and furniture repair shops text about
Shops text photos, fabric samples and quotes.
Texting from a local number in Oregon requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a furniture repair shop in Oregon
The comparison uses a 3-person team, the rounded U.S. average for reupholstery and furniture repair shops. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Oregon
Oregon has 4 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a furniture repair shop can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 784 | Pacific | 1947 | 971 |
| 541 | 781 | Mountain and Pacific | 1995 | 458 |
| 971 | 441 | Pacific | 2000 | 503 |
| 458 | 224 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for reupholstery and furniture repair shops in Oregon
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Oregon is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many reupholstery and furniture repair shops are in Oregon?
49 in 2023, according to Census County Business Patterns.
Which Oregon metro area has the most reupholstery and furniture repair shops?
Portland, OR-WA, with 38 establishments in 2023.
What does a phone system cost a 3-person furniture repair shop?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Oregon number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.