CallataGuidesBusiness phone system for travel agencies in North Dakota
22 travel agencies operated in North Dakota in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 22CBP 2023
- Employees
- 97mid-March 2023
- Per 100k residents
- 2.8U.S. 2.7
- State rank
- 49th of 51by count
How many travel agencies operate in North Dakota
County Business Patterns counts 22 establishments in North Dakota classified as Travel Agencies (NAICS 561510) for 2023. They employed 97 people in mid-March and reported $4,552,000 in annual payroll. That is the 49th highest count among the 51 states and DC with published figures. Travel agencies make up 0.09% of the 25,402 business establishments in the state.
Per 100,000 residents (2024 estimate) North Dakota has 2.8 travel agencies, in line with the national rate of 2.7. The average establishment has 4.4 employees against 8.9 nationally. Payroll per employee is $46,928, 52.0% below the U.S. figure of $97,789.
| Measure | North Dakota | United States |
|---|---|---|
| Establishments | 22 | 9,308 |
| Mid-March employees | 97 | 82,899 |
| Annual payroll | $4,552,000 | $8,106,618,000 (moderate noise) |
| Employees per establishment | 4.4 | 8.9 |
| Payroll per employee | $46,928 | $97,789 |
| Establishments per 100,000 residents | 2.8 | 2.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where travel agencies in North Dakota are concentrated
Census published travel agency counts for 3 metro or micropolitan areas that include part of North Dakota. The largest is Bismarck, ND, with 6 establishments. Single-state metro and micropolitan areas account for 27% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Bismarck, ND | 6 | — | 4.3 |
| Fargo, ND-MN | 5 | — | 1.9 |
| Grand Forks, ND-MN | 3 | 7 | 2.9 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at travel agencies in North Dakota
84.2% of North Dakota's travel agencies with employees had fewer than five people in March 2023, compared with 79.3% nationally. 100.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 16 | 84.2% | 79.3% |
| 5–9 employees | 3 | 15.8% | 11.1% |
| 10–19 employees | not published | — | 4.7% |
| 20–49 employees | not published | — | 2.7% |
| 50 or more employees | 0 | 0.0% | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What travel agencies in North Dakota use the phone for
Travel agents plan trips by phone and help travelers when plans go wrong. Reachability during disruptions builds loyalty.
Calls a travel agency in North Dakota might handle in a typical week include:
- A supplier calls about a booking.
- A couple calls to plan a honeymoon.
- A group organizer calls about a tour.
What travel agencies text about
Agents text itineraries and travel reminders.
Texting from a local number in North Dakota requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a travel agency in North Dakota
Travel agencies in North Dakota average 4.4 employees, so the comparison uses a 4-person team. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a travel agency in North Dakota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in North Dakota
North Dakota has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a travel agency can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 701 | 743 | Central and Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for travel agencies in North Dakota
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in North Dakota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many travel agencies are in North Dakota?
22 in 2023, according to Census County Business Patterns. They employed 97 people in mid-March.
Which North Dakota metro area has the most travel agencies?
Bismarck, ND, with 6 establishments in 2023.
What does a phone system cost a 4-person travel agency?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a North Dakota number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.