CallataGuidesBusiness phone system for travel agencies in Arizona
150 travel agencies operated in Arizona in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 150CBP 2023
- Employees
- 8,450mid-March 2023
- Per 100k residents
- 2.0U.S. 2.7
- State rank
- 16th of 51by count
The travel agency industry in Arizona
The Census Bureau counted 150 travel agencies in Arizona in its 2023 County Business Patterns (NAICS 561510). They employed 8,450 people in mid-March. That is the 16th highest count among the 51 states and DC with published figures. Travel agencies make up 0.09% of the 162,845 business establishments in the state.
Per 100,000 residents (2024 estimate) Arizona has 2.0 travel agencies, 27.7% below the national rate of 2.7. The average establishment has 56.3 employees against 8.9 nationally.
| Measure | Arizona | United States |
|---|---|---|
| Establishments | 150 | 9,308 |
| Mid-March employees | 8,450 (moderate noise) | 82,899 |
| Annual payroll | $1,206,333,000 (high noise) | $8,106,618,000 (moderate noise) |
| Employees per establishment | 56.3 | 8.9 |
| Payroll per employee | — | $97,789 |
| Establishments per 100,000 residents | 2.0 | 2.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Travel agencies by metro area in Arizona
Census published travel agency counts for 4 metro or micropolitan areas that include part of Arizona. The largest is Phoenix, AZ, with 118 establishments. Single-state metro and micropolitan areas account for 93% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Phoenix, AZ | 118 | 3,198 | 2.3 |
| Tucson, AZ | 13 | — | 1.2 |
| Prescott Valley, AZ | 4 | — | 1.6 |
| Flagstaff, AZ | 4 | 29 | 2.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at travel agencies in Arizona
73.0% of Arizona's travel agencies with employees had fewer than five people in March 2023, compared with 79.3% nationally. 86.5% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 108 | 73.0% | 79.3% |
| 5–9 employees | 20 | 13.5% | 11.1% |
| 10–19 employees | 7 | 4.7% | 4.7% |
| 20–49 employees | 6 | 4.1% | 2.7% |
| 50 or more employees | 7 | 4.7% | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What travel agencies in Arizona use the phone for
Travel agents plan trips by phone and help travelers when plans go wrong. Reachability during disruptions builds loyalty.
Calls a travel agency in Arizona might handle in a typical week include:
- A couple calls to plan a honeymoon.
- A traveler calls about a cancelled flight.
- A group organizer calls about a tour.
What travel agencies text about
Agents text itineraries and travel reminders.
Texting from a local number in Arizona requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for travel agencies in Arizona
Travel agencies in Arizona average 56.3 employees, so the comparison uses a 56-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 56 users on RingCentral RingEX Core cost $1,680.00 a month and 56 on Ooma Office Pro cost $1,397.20. Callata comes to $1,119.00 a month for 56 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $6,732 less than RingCentral for a travel agency in Arizona of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $1,119.00 | $13,428.00 |
| Quo (Starter) | $19.00 per user | $1,064.00 | $12,768.00 |
| Nextiva (Core) | $23.00 per user | $1,288.00 | $15,456.00 |
| Ooma (Office Pro) | $24.95 per user | $1,397.20 | $16,766.40 |
| Dialpad (Standard) | $27.00 per user | $1,512.00 | $18,144.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,680.00 | $20,160.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Arizona
Arizona has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a travel agency can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 480 | 783 | Mountain | 1999 | 602, 623 |
| 602 | 748 | Mountain | 1947 | 480, 623 |
| 520 | 694 | Mountain | 1995 | none |
| 928 | 633 | Mountain | 2001 | none |
| 623 | 312 | Mountain | 1999 | 480, 602 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for travel agencies in Arizona
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Arizona is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many travel agencies are in Arizona?
150 in 2023, according to Census County Business Patterns. They employed 8,450 people in mid-March.
Which Arizona metro area has the most travel agencies?
Phoenix, AZ, with 118 establishments in 2023.
What does a phone system cost a 56-person travel agency?
$1,680.00 a month on RingCentral RingEX Core or $1,397.20 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $1,119.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Arizona number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.