CallataGuidesBusiness phone system for motor vehicle towing companies in Salt Lake City, UT
Motor vehicle towing companies in the Salt Lake City-Murray, UT metro area: 55 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 55CBP 2023
- Employees
- 218mid-March 2023
- Per 100k residents
- 4.2U.S. 3.1
- Rank
- 38th of 511areas by count
Motor vehicle towing companies in Salt Lake City, UT by the numbers
There were 55 motor vehicle towing companies in the Salt Lake City-Murray, UT metro area in 2023, according to Census County Business Patterns (NAICS 488410, Motor Vehicle Towing). They employed 218 people in mid-March and paid $10.2 million in annual payroll. By establishment count the area is 38th out of 511 areas with published figures for motor vehicle towing companies.
Measured against its 1.3 million residents (2024 estimate), the area has 4.2 motor vehicle towing companies per 100,000 people; the U.S. rate is 3.1, so Salt Lake City, UT is 36.1% above the national figure. The average establishment here has 4.0 employees, compared with 6.9 nationally. Payroll per employee comes to $46,849, 9.3% below the national $51,644.
| Measure | Salt Lake City, UT | Utah | United States |
|---|---|---|---|
| Establishments | 55 | 113 | 10,566 |
| Mid-March employees | 218 (moderate noise) | 506 (moderate noise) | 73,320 |
| Annual payroll | $10,213,000 | $22,933,000 | $3,786,569,000 |
| Employees per establishment | 4.0 | 4.5 | 6.9 |
| Payroll per employee | $46,849 | $45,322 | $51,644 |
| Establishments per 100,000 residents | 4.2 | 3.2 | 3.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: motor vehicle towing companies in Salt Lake City, UT
Of the motor vehicle towing companies in Salt Lake City, UT that had employees in March 2023, 81.1% had fewer than five (the U.S. share is 60.5%). 92.5% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 43 | 81.1% | 60.5% |
| 5–9 employees | 6 | 11.3% | 19.2% |
| 10–19 employees | 4 | 7.5% | 12.4% |
| 20–49 employees | not published | — | 6.6% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for motor vehicle towing companies in Salt Lake City, UT
Towing is dispatched by phone at all hours, and the company that answers gets the tow. Dispatchers coordinate drivers, customers and repair shops.
Typical inbound and outbound calls for motor vehicle towing companies in Salt Lake City, UT:
- A repair shop calls about a vehicle drop-off.
- A stranded driver calls for a tow.
- The dispatcher calls a customer with an arrival time.
Business texting for motor vehicle towing companies
Towing companies text driver arrival times and location requests.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Phone system pricing for a 4-person towing company
The average towing company in Salt Lake City, UT has 4.0 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a towing company in Salt Lake City, UT of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Salt Lake City, UT
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 801 has the most, with 437 of 673 exchanges (65%). A local number lets drivers in Salt Lake City, UT call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 801 | 437 | Mountain | 1947 | 385 |
| 385 | 202 | Mountain | 2009 | 801 |
| 435 | 34 | Mountain | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a towing company in Salt Lake City, UT
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Salt Lake City, UT is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many motor vehicle towing companies are there in Salt Lake City, UT?
Census County Business Patterns counted 55 motor vehicle towing companies in the Salt Lake City-Murray, UT metro area in 2023. They employed 218 people in mid-March.
What does a business phone system cost for a 4-person towing company?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a towing company in Salt Lake City, UT use?
Area code 801 has the most assigned exchanges among the area's named places, followed by 385 and 435. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a towing company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.