Business phone system for taxi services in South Carolina

Taxi services in South Carolina by the numbers

The Census Bureau counted 26 taxi services in South Carolina in its 2023 County Business Patterns (NAICS 485310). They employed 80 people in mid-March and reported $1,534,000 in annual payroll. That is the 22nd highest count among the 51 states and DC with published figures. Taxi services make up 0.02% of the 122,958 business establishments in the state.

Per 100,000 residents (2024 estimate) South Carolina has 0.5 taxi services, 53.1% below the national rate of 1.0. The average establishment has 3.1 employees against 6.6 nationally. Payroll per employee is $19,175, 69.9% below the U.S. figure of $63,788.

South Carolina's largest markets for taxi services

Census published taxi company counts for 7 metro or micropolitan areas that include part of South Carolina. The largest is Charlotte, NC-SC, with 21 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 88% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at taxi services in South Carolina

83.3% of South Carolina's taxi services with employees had fewer than five people in March 2023, compared with 79.1% nationally. 100.0% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Why the phone matters for taxi services in South Carolina

Local taxi companies still take bookings by phone, especially for airport runs and riders who do not use apps. Dispatch needs every call answered. That holds for taxi services in South Carolina as much as anywhere.

Typical inbound and outbound calls for taxi services in South Carolina:

• Dispatch calls a rider when the car arrives.
• A rider calls to book an airport pickup.
• A rider calls about a lost item.

Business texting for taxi services

Taxi companies text arrival notices.

Texting from a local number in South Carolina requires carrier registration (10DLC), a one-time $49 fee on Callata.

Callata vs. per-seat pricing for taxi services in South Carolina

Taxi services in South Carolina average 3.1 employees, so the comparison uses a 3-person team. Priced per seat, 3 users would run $90.00 a month on RingCentral RingEX Core and $74.85 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.

At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.

Area codes in South Carolina

South Carolina has 6 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a taxi company can hold a number in more than one of them.

How Callata works for taxi services in South Carolina

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in South Carolina is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.