CallataGuidesBusiness phone system for septic tank and related services in Idaho
35 septic tank and related services operated in Idaho in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 35CBP 2023
- Employees
- 282mid-March 2023
- Per 100k residents
- 1.7U.S. 1.2
- State rank
- 36th of 50by count
The septic service company industry in Idaho
County Business Patterns counts 35 establishments in Idaho classified as Septic Tank and Related Services (NAICS 562991) for 2023. They employed 282 people in mid-March and reported $13.5 million in annual payroll. That is the 36th highest count among the 50 states and DC with published figures. Septic tank and related services make up 0.06% of the 58,100 business establishments in the state.
Per 100,000 residents (2024 estimate) Idaho has 1.7 septic tank and related services, 46.7% above the national rate of 1.2. The average establishment has 8.1 employees against 8.1 nationally. Payroll per employee is $47,936, 21.8% below the U.S. figure of $61,338.
| Measure | Idaho | United States |
|---|---|---|
| Establishments | 35 | 4,054 |
| Mid-March employees | 282 (moderate noise) | 32,666 |
| Annual payroll | $13,518,000 (moderate noise) | $2,003,667,000 |
| Employees per establishment | 8.1 | 8.1 |
| Payroll per employee | $47,936 | $61,338 |
| Establishments per 100,000 residents | 1.7 | 1.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Idaho's largest markets for septic tank and related services
Census published septic service company counts for 3 metro or micropolitan areas that include part of Idaho. The largest is Boise City, ID, with 8 establishments. Single-state metro and micropolitan areas account for 46% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Boise City, ID | 8 | 151 | 0.9 |
| Rexburg, ID | 5 | — | 7.1 |
| Idaho Falls, ID | 3 | — | 1.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at septic tank and related services in Idaho
60.6% of Idaho's septic tank and related services with employees had fewer than five people in March 2023, compared with 58.8% nationally. 90.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 20 | 60.6% | 58.8% |
| 5–9 employees | 10 | 30.3% | 21.3% |
| 10–19 employees | 3 | 9.1% | 11.3% |
| 20–49 employees | not published | — | 6.3% |
| 50 or more employees | 0 | 0.0% | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a septic service company in Idaho has to catch
Septic problems are messy and urgent, and homeowners call until someone answers. Routine pumping and inspections also generate steady scheduling calls.
A few of the calls that come in to septic tank and related services in Idaho:
- A homeowner calls about a backup.
- The company calls customers with arrival windows.
- A builder calls about a new system.
Texting customers
Companies text service reminders and arrival times.
Texting from a local number in Idaho requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs a septic service company in Idaho
Septic tank and related services in Idaho average 8.1 employees, so the comparison uses an 8-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 8 users on RingCentral RingEX Core cost $240.00 a month and 8 on Ooma Office Pro cost $199.60. Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a septic service company in Idaho of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Idaho
Idaho has 2 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a septic service company can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 208 | 785 | Mountain and Pacific | 1947 | 986 |
| 986 | 187 | Pacific | 2017 | 208 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for septic tank and related services in Idaho
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Idaho is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many septic tank and related services are in Idaho?
35 in 2023, according to Census County Business Patterns. They employed 282 people in mid-March.
Which Idaho metro area has the most septic tank and related services?
Boise City, ID, with 8 establishments in 2023.
What does a phone system cost an 8-person septic service company?
$240.00 a month on RingCentral RingEX Core or $199.60 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $159.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Idaho number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.