CallataGuidesBusiness phone system for security systems services in Jacksonville, FL
Security systems services in the Jacksonville, FL metro area: 41 establishments in 2023, the local area codes, and what phone service costs a 37-person team.
- Establishments
- 41CBP 2023
- Employees
- 1,535mid-March 2023
- Per 100k residents
- 2.3U.S. 2.1
- Rank
- 36th of 298areas by count
The security systems company market in Jacksonville, FL
There were 41 security systems services in the Jacksonville, FL metro area in 2023, according to Census County Business Patterns (NAICS 561621, Security Systems Services (except Locksmiths)). They employed 1,535 people in mid-March and paid $92.0 million in annual payroll. By establishment count the area is 36th out of 298 areas with published figures for security systems services.
Measured against its 1.8 million residents (2024 estimate), the area has 2.3 security systems services per 100,000 people; the U.S. rate is 2.1, so Jacksonville, FL is 10.8% above the national figure. The average establishment here has 37.4 employees, compared with 18.0 nationally. Payroll per employee comes to $59,936, 14.5% below the national $70,074.
| Measure | Jacksonville, FL | Florida | United States |
|---|---|---|---|
| Establishments | 41 | 681 | 7,151 |
| Mid-March employees | 1,535 (moderate noise) | 10,310 (moderate noise) | 128,462 |
| Annual payroll | $92,001,000 (moderate noise) | $651,296,000 (moderate noise) | $9,001,839,000 |
| Employees per establishment | 37.4 | 15.1 | 18.0 |
| Payroll per employee | $59,936 | $63,171 | $70,074 |
| Establishments per 100,000 residents | 2.3 | 2.9 | 2.1 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at security systems services in Jacksonville, FL
Of the security systems services in Jacksonville, FL that had employees in March 2023, 52.8% had fewer than five (the U.S. share is 48.4%). 63.9% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 19 | 52.8% | 48.4% |
| 5–9 employees | 4 | 11.1% | 19.3% |
| 10–19 employees | 8 | 22.2% | 13.9% |
| 20–49 employees | 5 | 13.9% | 11.1% |
| 50 or more employees | 0 | 0.0% | 7.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for security systems services in Jacksonville, FL
Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.
Typical inbound and outbound calls for security systems services in Jacksonville, FL:
- The company calls a customer to schedule service.
- A homeowner calls about installing cameras.
- A business calls about a faulty alarm panel.
Business texting for security systems services
Companies text appointment confirmations and service updates.
Texts sent from a local business number in Jacksonville, FL have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for a 37-person security systems company
The average security systems company in Jacksonville, FL has 37.4 employees, so a 37-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 37 users on RingCentral RingEX Core cost $1,110.00 a month and 37 on Ooma Office Pro cost $923.15. Callata comes to $739.00 a month for 37 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $4,452 less than RingCentral for a security systems company in Jacksonville, FL of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $739.00 | $8,868.00 |
| Quo (Starter) | $19.00 per user | $703.00 | $8,436.00 |
| Nextiva (Core) | $23.00 per user | $851.00 | $10,212.00 |
| Ooma (Office Pro) | $24.95 per user | $923.15 | $11,077.80 |
| Dialpad (Standard) | $27.00 per user | $999.00 | $11,988.00 |
| RingCentral (RingEX Core) | $30.00 per user | $1,110.00 | $13,320.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for security systems services in Jacksonville, FL
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 904 has the most, with 621 of 644 exchanges (96%). A local number lets customers in Jacksonville, FL call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 904 | 621 | Eastern | 1965 | 324 |
| 324 | 16 | Eastern | 2024 | 904 |
| 352 | 7 | Eastern | 1995 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What security systems services in Jacksonville, FL get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Jacksonville, FL is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many security systems services are there in Jacksonville, FL?
Census County Business Patterns counted 41 security systems services in the Jacksonville, FL metro area in 2023. They employed 1,535 people in mid-March.
What does a business phone system cost for a 37-person security systems company?
At month-to-month list prices checked September 28, 2026, 37 users cost $1,110.00 a month on RingCentral RingEX Core and $923.15 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $739.00.
What area code should a security systems company in Jacksonville, FL use?
Area code 904 has the most assigned exchanges among the area's named places, followed by 324 and 352. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a security systems company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.