Business phone system for security systems services in Delaware

Security systems services in Delaware by the numbers

County Business Patterns counts 32 establishments in Delaware classified as Security Systems Services (except Locksmiths) (NAICS 561621) for 2023. They employed 583 people in mid-March and reported $40.5 million in annual payroll. That is the 41st highest count among the 51 states and DC with published figures. Security systems services make up 0.11% of the 29,706 business establishments in the state.

Per 100,000 residents (2024 estimate) Delaware has 3.0 security systems services, 44.7% above the national rate of 2.1. The average establishment has 18.2 employees against 18.0 nationally. Payroll per employee is $69,501, in line with the U.S. figure of $70,074.

Security systems services by metro area in Delaware

Census published security systems company counts for 2 metro or micropolitan areas that include part of Delaware. The largest is Philadelphia, PA-NJ-DE-MD, with 164 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 22% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at security systems services in Delaware

34.5% of Delaware's security systems services with employees had fewer than five people in March 2023, compared with 48.4% nationally. 79.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What security systems services in Delaware use the phone for

Security companies take calls about new installations, alarms and service problems. Existing customers expect quick help when a system misbehaves.

Typical inbound and outbound calls for security systems services in Delaware:

• A customer calls to add a user code.
• A builder calls about pre-wiring.
• A homeowner calls about installing cameras.

After-hours calls

Alarm problems at night need clear after-hours routing.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

What a phone system costs a security systems company in Delaware

Security systems services in Delaware average 18.2 employees, so the comparison uses an 18-person team. On a per-user plan that headcount sets the bill: $449.10 a month on Ooma Office Pro or $540.00 on RingCentral RingEX Core at list price (checked September 28, 2026). On Callata the same 18 people cost $359.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $2,172. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Delaware

Delaware has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

How Callata works for security systems services in Delaware

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Delaware, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.