CallataGuidesBusiness phone system for roofing contractors in Medford, OR
Roofing contractors in the Medford, OR metro area: 29 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 29CBP 2023
- Employees
- 244mid-March 2023
- Per 100k residents
- 13.1U.S. 7.5
- Rank
- 149th of 661areas by count
Roofing contractors in Medford, OR by the numbers
The Census Bureau's 2023 County Business Patterns lists 29 establishments classified as Roofing Contractors (NAICS 238160) in the Medford, OR metro area. Together they reported 244 mid-March employees and $12.6 million of payroll for the year. That ranks 149th of the 661 metro and micropolitan areas where Census published a count for this industry.
With 221,000 residents in the Census 2024 estimate, that is 13.1 roofing contractors per 100,000 people, 74.6% above the national rate of 7.5. Establishments average 8.4 employees, in line with the U.S. average of 8.4. Payroll per employee comes to $51,500, 27.0% below the national $70,552.
| Measure | Medford, OR | Oregon | United States |
|---|---|---|---|
| Establishments | 29 | 515 | 25,519 |
| Mid-March employees | 244 | 4,819 | 215,242 |
| Annual payroll | $12,566,000 | $293,827,000 | $15,185,724,000 |
| Employees per establishment | 8.4 | 9.4 | 8.4 |
| Payroll per employee | $51,500 | $60,973 | $70,552 |
| Establishments per 100,000 residents | 13.1 | 12.1 | 7.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at roofing contractors in Medford, OR
Of the roofing contractors in Medford, OR that had employees in March 2023, 44.8% had fewer than five (the U.S. share is 65.3%). 69.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 13 | 44.8% | 65.3% |
| 5–9 employees | 7 | 24.1% | 15.0% |
| 10–19 employees | 6 | 20.7% | 10.1% |
| 20–49 employees | 3 | 10.3% | 6.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What roofing contractors in Medford, OR use the phone for
Roofers see call surges after storms, when many homeowners call at once about leaks and damage. Capturing every call during those peaks determines how much work the company books.
Typical inbound and outbound calls for roofing contractors in Medford, OR:
- A homeowner calls for a replacement estimate.
- A property manager calls about a commercial roof inspection.
- An insurance adjuster calls to meet at a property.
Calls after closing time
Storm-related calls arrive at all hours, so voicemail transcription and urgency flags help sort them.
Business-hours routing in Callata sends calls to voicemail, a teammate's cell or an AI agent once the day ends, and voicemails arrive transcribed with an urgency flag.
Callata vs. per-seat pricing for roofing contractors in Medford, OR
The average roofing contractor in Medford, OR has 8.4 employees, so an 8-person team is a reasonable benchmark. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 8 people cost $159.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $972. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Medford, OR
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 541 has the most, with 72 of 92 exchanges (78%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your homeowners recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 541 | 72 | Mountain and Pacific | 1995 | 458 |
| 458 | 20 | Mountain and Pacific | 2010 | 541 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What roofing contractors in Medford, OR get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Medford, OR, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many roofing contractors are there in Medford, OR?
Census County Business Patterns counted 29 roofing contractors in the Medford, OR metro area in 2023. They employed 244 people in mid-March.
What does a business phone system cost for an 8-person roofing contractor?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a roofing contractor in Medford, OR use?
Area code 541 has the most assigned exchanges among the area's named places, followed by 458. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a roofing contractor?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.