CallataGuidesBusiness phone system for offices of real estate agents and brokers in Boston, MA-NH
Offices of real estate agents and brokers in the Boston-Cambridge-Newton, MA-NH metro area: 1,704 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 1,704CBP 2023
- Employees
- 6,159mid-March 2023
- Per 100k residents
- 33.9U.S. 48.2
- Rank
- 23rd of 885areas by count
How many offices of real estate agents and brokers are in Boston, MA-NH?
County Business Patterns counts 1,704 offices of real estate agents and brokers (NAICS 531210, Offices of Real Estate Agents and Brokers) in the Boston-Cambridge-Newton, MA-NH metro area for 2023. They employed 6,159 people in mid-March and paid $633.9 million in annual payroll. By establishment count the area is 23rd out of 885 areas with published figures for offices of real estate agents and brokers.
Measured against its 5.0 million residents (2024 estimate), the area has 33.9 offices of real estate agents and brokers per 100,000 people; the U.S. rate is 48.2, so Boston, MA-NH is 29.6% below the national figure. The average establishment here has 3.6 employees, compared with 2.4 nationally. Payroll per employee comes to $102,922, 30.1% above the national $79,090.
| Measure | Boston, MA-NH | Massachusetts | United States |
|---|---|---|---|
| Establishments | 1,704 | 2,359 | 163,894 |
| Mid-March employees | 6,159 | 7,461 | 395,264 |
| Annual payroll | $633,895,000 | $715,343,000 | $31,261,611,000 |
| Employees per establishment | 3.6 | 3.2 | 2.4 |
| Payroll per employee | $102,922 | $95,878 | $79,090 |
| Establishments per 100,000 residents | 33.9 | 33.1 | 48.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big offices of real estate agents and brokers in Boston, MA-NH are
Of the offices of real estate agents and brokers in Boston, MA-NH that had employees in March 2023, 88.5% had fewer than five (the U.S. share is 92.2%). 95.1% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,504 | 88.5% | 92.2% |
| 5–9 employees | 113 | 6.6% | 4.9% |
| 10–19 employees | 42 | 2.5% | 1.7% |
| 20–49 employees | 30 | 1.8% | 0.8% |
| 50 or more employees | 11 | 0.6% | 0.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for offices of real estate agents and brokers in Boston, MA-NH
Real estate agents work on their cell phones from showings and open houses, and a missed call from a buyer can go to another agent. A business number that rings their cell, and that stays with the brokerage, keeps leads in one place. That holds for offices of real estate agents and brokers in Boston, MA-NH as much as anywhere.
Typical inbound and outbound calls for offices of real estate agents and brokers in Boston, MA-NH:
- A lender calls about a buyer's financing.
- A buyer calls about a listing they saw online.
- Another agent calls to schedule a showing.
Texting buyers and sellers
Agents text showing confirmations, offer updates and listing links.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs a real estate office in Boston, MA-NH
The average real estate office in Boston, MA-NH has 3.6 employees, so a 4-person team is a reasonable benchmark. Priced per seat, 4 users would run $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a real estate office in Boston, MA-NH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for offices of real estate agents and brokers in Boston, MA-NH
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 781 has the most, with 763 of 3,063 exchanges (25%). A local number lets buyers and sellers in Boston, MA-NH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 781 | 763 | Eastern | 1997 | 339 |
| 978 | 642 | Eastern | 1997 | 351 |
| 617 | 635 | Eastern | 1947 | 857 |
| 508 | 282 | Eastern | 1988 | 774 |
| 857 | 278 | Eastern | 2001 | 617 |
| 603 | 203 | Eastern | 1947 | none |
| 774 | 163 | Eastern | 2001 | 508 |
| 339 | 97 | Eastern | 2001 | 781 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What offices of real estate agents and brokers in Boston, MA-NH get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Boston, MA-NH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Marketing calls and texts to prospects require consent, and numbers on do-not-call lists must be respected.
Frequently asked questions
How many offices of real estate agents and brokers are there in Boston, MA-NH?
Census County Business Patterns counted 1,704 offices of real estate agents and brokers in the Boston-Cambridge-Newton, MA-NH metro area in 2023. They employed 6,159 people in mid-March.
What does a business phone system cost for a 4-person real estate office?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a real estate office in Boston, MA-NH use?
Area code 781 has the most assigned exchanges among the area's named places, followed by 978 and 617. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a real estate office?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute. Marketing calls and texts to prospects require consent, and numbers on do-not-call lists must be respected.