Business phone system for physical, occupational and speech therapy clinics in Hawaii

How many physical, occupational and speech therapy clinics operate in Hawaii

Hawaii had 188 physical, occupational and speech therapy clinics in 2023, according to Census County Business Patterns (NAICS 621340, Offices of Physical, Occupational and Speech Therapists, and Audiologists). They employed 1,219 people in mid-March and reported $64.5 million in annual payroll. That is the 44th highest count among the 51 states and DC with published figures. Physical, occupational and speech therapy clinics make up 0.57% of the 32,911 business establishments in the state.

Per 100,000 residents (2024 estimate) Hawaii has 13.0 physical, occupational and speech therapy clinics, 15.1% below the national rate of 15.3. The average establishment has 6.5 employees against 9.0 nationally. Payroll per employee is $52,914, 7.8% above the U.S. figure of $49,067.

Where physical, occupational and speech therapy clinics in Hawaii are concentrated

Census published physical therapy clinic counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 124 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at physical, occupational and speech therapy clinics in Hawaii

48.9% of Hawaii's physical, occupational and speech therapy clinics with employees had fewer than five people in March 2023, compared with 56.8% nationally. 77.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What physical, occupational and speech therapy clinics in Hawaii use the phone for

Therapy plans of care involve many visits over several weeks, so clinics spend a large share of phone time scheduling and confirming. Referral sources and payers also call to check on authorizations and progress.

Calls a physical therapy clinic in Hawaii might handle in a typical week include:

• A physician's office calls to send a referral.
• A patient calls with a new referral after surgery.
• A patient calls to reschedule several visits around travel.

Texting patients

Reminder texts and quick reschedule replies help keep a full schedule full.

Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.

What a phone system costs a physical therapy clinic in Hawaii

Physical, occupational and speech therapy clinics in Hawaii average 6.5 employees, so the comparison uses a 6-person team. On a per-user plan that headcount sets the bill: $149.70 a month on Ooma Office Pro or $180.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $119.00 a month for 6 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $732 less than RingCentral for a physical therapy clinic in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in Hawaii

Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so a physical therapy clinic can hold a number in more than one of them.

How Callata works for physical, occupational and speech therapy clinics in Hawaii

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.