CallataGuidesBusiness phone system for pet and pet supplies stores in Sacramento, CA
Pet and pet supplies stores in the Sacramento-Roseville-Folsom, CA metro area: 79 establishments in 2023, the local area codes, and what phone service costs a 13-person team.
- Establishments
- 79CBP 2023
- Employees
- 1,021mid-March 2023
- Per 100k residents
- 3.2U.S. 2.9
- Rank
- 26th of 439areas by count
The pet store market in Sacramento, CA
There were 79 pet and pet supplies stores in the Sacramento-Roseville-Folsom, CA metro area in 2023, according to Census County Business Patterns (NAICS 453910, Pet and Pet Supplies Stores). They employed 1,021 people in mid-March and paid $35.1 million in annual payroll. By establishment count the area is 26th out of 439 areas with published figures for pet and pet supplies stores.
Measured against its 2.5 million residents (2024 estimate), the area has 3.2 pet and pet supplies stores per 100,000 people; the U.S. rate is 2.9, so Sacramento, CA is 10.0% above the national figure. The average establishment here has 12.9 employees, compared with 12.3 nationally. Payroll per employee comes to $34,426, 13.5% above the national $30,339.
| Measure | Sacramento, CA | California | United States |
|---|---|---|---|
| Establishments | 79 | 1,166 | 9,921 |
| Mid-March employees | 1,021 (moderate noise) | 14,844 (moderate noise) | 122,102 (moderate noise) |
| Annual payroll | $35,149,000 (moderate noise) | $511,894,000 (moderate noise) | $3,704,424,000 (moderate noise) |
| Employees per establishment | 12.9 | 12.7 | 12.3 |
| Payroll per employee | $34,426 | $34,485 | $30,339 |
| Establishments per 100,000 residents | 3.2 | 3.0 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at pet and pet supplies stores in Sacramento, CA
Of the pet and pet supplies stores in Sacramento, CA that had employees in March 2023, 21.5% had fewer than five (the U.S. share is 26.6%). 53.2% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 21.5% | 26.6% |
| 5–9 employees | 25 | 31.6% | 23.0% |
| 10–19 employees | 15 | 19.0% | 26.8% |
| 20–49 employees | 22 | 27.8% | 22.5% |
| 50 or more employees | 0 | 0.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for pet and pet supplies stores in Sacramento, CA
Pet stores answer questions about food, supplies and services like grooming. Regular customers call to check stock and place orders. That holds for pet and pet supplies stores in Sacramento, CA as much as anywhere.
Typical inbound and outbound calls for pet and pet supplies stores in Sacramento, CA:
- A customer calls about fish supplies.
- A customer calls to check whether a food brand is in stock.
- A customer calls about adoption events.
Texting customers
Stores text special-order and grooming notices.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a pet store in Sacramento, CA
The average pet store in Sacramento, CA has 12.9 employees, so a 13-person team is a reasonable benchmark. Priced per seat, 13 users would run $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $259.00 a month for 13 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,572 less than RingCentral for a pet store in Sacramento, CA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $259.00 | $3,108.00 |
| Quo (Starter) | $19.00 per user | $247.00 | $2,964.00 |
| Nextiva (Core) | $23.00 per user | $299.00 | $3,588.00 |
| Ooma (Office Pro) | $24.95 per user | $324.35 | $3,892.20 |
| Dialpad (Standard) | $27.00 per user | $351.00 | $4,212.00 |
| RingCentral (RingEX Core) | $30.00 per user | $390.00 | $4,680.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Sacramento, CA
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 916 has the most, with 590 of 793 exchanges (74%). A local number lets customers in Sacramento, CA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 916 | 590 | Pacific | 1947 | 279 |
| 279 | 103 | Pacific | 2018 | 916 |
| 530 | 89 | Pacific | 1997 | 837 |
| 209 | 9 | Pacific | 1958 | 350 |
| 350 | 2 | Pacific | 2022 | 209 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a pet store in Sacramento, CA
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Sacramento, CA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many pet and pet supplies stores are there in Sacramento, CA?
Census County Business Patterns counted 79 pet and pet supplies stores in the Sacramento-Roseville-Folsom, CA metro area in 2023. They employed 1,021 people in mid-March.
What does a business phone system cost for a 13-person pet store?
At month-to-month list prices checked September 28, 2026, 13 users cost $390.00 a month on RingCentral RingEX Core and $324.35 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $259.00.
What area code should a pet store in Sacramento, CA use?
Area code 916 has the most assigned exchanges among the area's named places, followed by 279 and 530. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a pet store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.