CallataGuidesBusiness phone system for general rental centers in Dallas, TX
General rental centers in the Dallas-Fort Worth-Arlington, TX metro area: 55 establishments in 2023, the local area codes, and what phone service costs a 15-person team.
- Establishments
- 55CBP 2023
- Employees
- 820mid-March 2023
- Per 100k residents
- 0.7U.S. 0.8
- Rank
- 5th of 219areas by count
General rental centers in Dallas, TX by the numbers
There were 55 general rental centers in the Dallas-Fort Worth-Arlington, TX metro area in 2023, according to Census County Business Patterns (NAICS 532310, General Rental Centers). They employed 820 people in mid-March and paid $65.2 million in annual payroll. By establishment count the area is 5th out of 219 areas with published figures for general rental centers.
Measured against its 8.3 million residents (2024 estimate), the area has 0.7 general rental centers per 100,000 people; the U.S. rate is 0.8, so Dallas, TX is 17.7% below the national figure. The average establishment here has 14.9 employees, compared with 7.2 nationally. Payroll per employee comes to $79,520, 34.7% above the national $59,025.
| Measure | Dallas, TX | Texas | United States |
|---|---|---|---|
| Establishments | 55 | 238 | 2,725 |
| Mid-March employees | 820 (moderate noise) | 2,247 | 19,738 |
| Annual payroll | $65,206,000 (moderate noise) | $153,325,000 | $1,165,027,000 |
| Employees per establishment | 14.9 | 9.4 | 7.2 |
| Payroll per employee | $79,520 | $68,235 | $59,025 |
| Establishments per 100,000 residents | 0.7 | 0.8 | 0.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big general rental centers in Dallas, TX are
Of the general rental centers in Dallas, TX that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 50.8%). 69.2% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 26 | 50.0% | 50.8% |
| 5–9 employees | 10 | 19.2% | 26.8% |
| 10–19 employees | 9 | 17.3% | 15.4% |
| 20–49 employees | 7 | 13.5% | 6.1% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What general rental centers in Dallas, TX use the phone for
General rental centers rent tools, party equipment and more, and customers call about availability and delivery. Weekend events drive call peaks.
Calls a general rental center in Dallas, TX might handle in a typical week include:
- A customer calls about renting tables and chairs for a party.
- The center calls a customer about delivery.
- A homeowner calls about renting a floor sander.
What general rental centers text about
Rental centers text delivery and return reminders.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
What a phone system costs a general rental center in Dallas, TX
The average general rental center in Dallas, TX has 14.9 employees, so a 15-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 15 users on RingCentral RingEX Core cost $450.00 a month and 15 on Ooma Office Pro cost $374.25. Callata comes to $299.00 a month for 15 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,812 less than RingCentral for a general rental center in Dallas, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Dallas, TX
NANPA records place the exchanges of the area's named cities and towns in 8 area codes. 469 has the most, with 775 of 3,872 exchanges (20%). A local number lets customers in Dallas, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 469 | 775 | Central | 1999 | 214, 945, 972 |
| 214 | 774 | Central | 1947 | 469, 945, 972 |
| 972 | 771 | Central | 1996 | 214, 469, 945 |
| 817 | 677 | Central | 1953 | 682 |
| 682 | 359 | Central | 2000 | 817 |
| 945 | 292 | Central | 2021 | 214, 469, 972 |
| 940 | 173 | Central | 1997 | none |
| 903 | 51 | Central | 1990 | 430 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for general rental centers
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Dallas, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many general rental centers are there in Dallas, TX?
Census County Business Patterns counted 55 general rental centers in the Dallas-Fort Worth-Arlington, TX metro area in 2023. They employed 820 people in mid-March.
What does a business phone system cost for a 15-person general rental center?
At month-to-month list prices checked September 28, 2026, 15 users cost $450.00 a month on RingCentral RingEX Core and $374.25 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $299.00.
What area code should a general rental center in Dallas, TX use?
Area code 469 has the most assigned exchanges among the area's named places, followed by 214 and 972. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a general rental center?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.