Dallas, TX business phone guide

About the Dallas-Fort Worth-Arlington, TX metro area

The Dallas-Fort Worth-Arlington, TX metro area covers 11 counties in Texas and had 8.3 million residents in July 2024, up 9.2% since April 2020. The U.S. population grew 2.6% over the same period. Dallas County, TX is the most populous, with 2.7 million people. By population it ranks 4th of the 925 metro and micropolitan areas and 5th by business establishments.

Establishments and employment in Dallas, TX

County Business Patterns counted 189,739 establishments in the area in 2023, employing 3,594,749 people in mid-March with $260.3 billion in annual payroll. That is an average of 18.9 employees per establishment. 54.7% of establishments with employees had fewer than five people. By establishment count, the largest sectors are professional, scientific, and technical services (27,552), health care and social assistance (23,741), and retail trade (21,680).

How Dallas, TX's businesses compare

Dallas, TX has 22.7 business establishments per 1,000 residents, 7.5% below the U.S. figure of 24.6. Establishments average 18.9 employees against 16.7 nationally, and payroll per employee is $72,420 (6.0% above the U.S. $68,342). 54.7% of establishments with employees have fewer than five people (U.S.: 55.5%), while 6.5% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Small-business industries in Dallas, TX

Of the 141 industries these guides cover, 141 have a published Census count in Dallas, TX. The largest are limited-service restaurants (7,167), physician practices (6,620), and full-service restaurants (5,669). Relative to population, computer systems design services firms are the most over-represented: 41.5 per 100,000 residents against 17.1 nationally.

Which area codes serve Dallas, TX

The area's named cities and towns have 3,899 NANPA-assigned exchanges across 10 area codes; 469 has the most (20%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.

Local numbers by city

Pages for 77 cities and towns in the area list their area codes, prefixes and carriers.

Phone costs for a typical Dallas, TX business

Per-seat phone plans multiply by headcount. For the rounded average establishment size in Dallas, TX, 19 users on RingCentral RingEX Core come to $570.00 a month and on Ooma Office Pro $474.05, at month-to-month list prices checked September 28, 2026. On Callata the same 19 people cost $379.00 a month, less than either per-seat plan.

Callata in Dallas, TX

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Dallas, TX, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.