CallataGuidesBusiness phone system for automotive oil change and lubrication shops in Arkansas
103 automotive oil change and lubrication shops operated in Arkansas in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 103CBP 2023
- Employees
- 720mid-March 2023
- Per 100k residents
- 3.3U.S. 2.7
- State rank
- 31st of 50by count
How many automotive oil change and lubrication shops operate in Arkansas
The Census Bureau counted 103 automotive oil change and lubrication shops in Arkansas in its 2023 County Business Patterns (NAICS 811191). They employed 720 people in mid-March and reported $25.4 million in annual payroll. That is the 31st highest count among the 50 states and DC with published figures. Automotive oil change and lubrication shops make up 0.15% of the 70,452 business establishments in the state.
Per 100,000 residents (2024 estimate) Arkansas has 3.3 automotive oil change and lubrication shops, 24.9% above the national rate of 2.7. The average establishment has 7.0 employees against 8.5 nationally. Payroll per employee is $35,299, in line with the U.S. figure of $35,384.
| Measure | Arkansas | United States |
|---|---|---|
| Establishments | 103 | 9,085 |
| Mid-March employees | 720 | 77,250 |
| Annual payroll | $25,415,000 | $2,733,449,000 |
| Employees per establishment | 7.0 | 8.5 |
| Payroll per employee | $35,299 | $35,384 |
| Establishments per 100,000 residents | 3.3 | 2.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Automotive oil change and lubrication shops by metro area in Arkansas
Census published oil change shop counts for 7 metro or micropolitan areas that include part of Arkansas. The largest is Memphis, TN-MS-AR, with 51 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 57% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Memphis, TN-MS-AR | 51 | 487 | 3.8 |
| Little Rock, AR | 29 | 268 | 3.8 |
| Fayetteville, AR | 20 | — | 3.3 |
| Fort Smith, AR-OK | 10 | 36 | 4.3 |
| Jonesboro, AR | 6 | 35 | 4.3 |
| Texarkana, TX-AR | 4 | — | 2.7 |
| Russellville, AR | 4 | 34 | 4.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive oil change and lubrication shops in Arkansas
32.7% of Arkansas's automotive oil change and lubrication shops with employees had fewer than five people in March 2023, compared with 28.9% nationally. 74.3% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 33 | 32.7% | 28.9% |
| 5–9 employees | 42 | 41.6% | 36.2% |
| 10–19 employees | 26 | 25.7% | 30.3% |
| 20–49 employees | not published | — | 4.3% |
| 50 or more employees | 0 | 0.0% | 0.3% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What automotive oil change and lubrication shops in Arkansas use the phone for
Quick-lube shops rely on walk-ins but still take calls about hours, wait times and services. Answering quickly brings customers in.
Typical inbound and outbound calls for automotive oil change and lubrication shops in Arkansas:
- A driver calls to ask about current wait time.
- A fleet calls about service.
- A customer calls about a fluid leak.
Calls after closing time
After-hours calls are mostly hours questions.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs an oil change shop in Arkansas
Automotive oil change and lubrication shops in Arkansas average 7.0 employees, so the comparison uses a 7-person team. Priced per seat, 7 users would run $210.00 a month on RingCentral RingEX Core and $174.65 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 7 people cost $139.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $852. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Arkansas
Arkansas has 4 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 870 | 785 | Central | 1997 | 327 |
| 501 | 630 | Central | 1947 | none |
| 479 | 568 | Central | 2002 | none |
| 327 | 42 | Central | 2024 | 870 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive oil change and lubrication shops in Arkansas
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Arkansas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many automotive oil change and lubrication shops are in Arkansas?
103 in 2023, according to Census County Business Patterns. They employed 720 people in mid-March.
Which Arkansas metro area has the most automotive oil change and lubrication shops?
Memphis, TN-MS-AR, with 51 establishments in 2023.
What does a phone system cost a 7-person oil change shop?
$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Arkansas number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.