Business phone system for nursing care facilities in Arkansas

The nursing care facility industry in Arkansas

County Business Patterns counts 252 establishments in Arkansas classified as Nursing Care Facilities (Skilled Nursing Facilities) (NAICS 623110) for 2023. They employed 18,613 people in mid-March and reported $696.9 million in annual payroll. That is the 26th highest count among the 51 states and DC with published figures. Nursing care facilities make up 0.36% of the 70,452 business establishments in the state.

Per 100,000 residents (2024 estimate) Arkansas has 8.2 nursing care facilities, 53.1% above the national rate of 5.3. The average establishment has 73.9 employees against 78.7 nationally. Payroll per employee is $37,439, 15.8% below the U.S. figure of $44,479.

Where nursing care facilities in Arkansas are concentrated

Census published nursing care facility counts for 17 metro or micropolitan areas that include part of Arkansas. The largest is Little Rock, AR, with 56 establishments. Single-state metro and micropolitan areas account for 58% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at nursing care facilities in Arkansas

8.3% of Arkansas's nursing care facilities with employees had fewer than five people in March 2023, compared with 12.9% nationally. 9.5% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

What nursing care facilities in Arkansas use the phone for

Skilled nursing facilities field admission inquiries, family calls and calls from hospitals and physicians, and each needs to reach a different department. Reliable routing keeps admission calls from waiting behind routine questions.

Typical inbound and outbound calls for nursing care facilities in Arkansas:

• A hospital discharge planner calls about an admission.
• A job applicant calls about open nursing shifts.
• A family calls to schedule a care conference.

Calls after closing time

Facilities run around the clock, so after-hours calls need to reach the nursing station or a supervisor rather than a voicemail box.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 74-person nursing care facility

Nursing care facilities in Arkansas average 73.9 employees, so the comparison uses a 74-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 74 users on RingCentral RingEX Core cost $2,220.00 a month and 74 on Ooma Office Pro cost $1,846.30. On Callata the same 74 people cost $1,479.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $8,892. Some vendors discount annual contracts; the table shows month-to-month prices.

Area codes in Arkansas

Arkansas has 4 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your residents and families know, subject to carrier inventory, or port your current number for free.

How Callata works for nursing care facilities in Arkansas

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

If you already have a number in Arkansas, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Practices that handle protected health information should review their own privacy obligations before recording calls, enabling AI summaries or texting appointment details, and keep clinical conversations out of text messages unless their policies allow it.