CallataGuidesBusiness phone system for mortgage and nonmortgage loan brokers in New Jersey
225 mortgage and nonmortgage loan brokers operated in New Jersey in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 225CBP 2023
- Employees
- 969mid-March 2023
- Per 100k residents
- 2.4U.S. 2.9
- State rank
- 13th of 51by count
Mortgage and nonmortgage loan brokers in New Jersey by the numbers
County Business Patterns counts 225 establishments in New Jersey classified as Mortgage and Nonmortgage Loan Brokers (NAICS 522310) for 2023. They employed 969 people in mid-March and reported $82.1 million in annual payroll. That is the 13th highest count among the 51 states and DC with published figures. Mortgage and nonmortgage loan brokers make up 0.09% of the 237,968 business establishments in the state.
Per 100,000 residents (2024 estimate) New Jersey has 2.4 mortgage and nonmortgage loan brokers, 17.7% below the national rate of 2.9. The average establishment has 4.3 employees against 5.6 nationally. Payroll per employee is $84,751, 5.2% below the U.S. figure of $89,382.
| Measure | New Jersey | United States |
|---|---|---|
| Establishments | 225 | 9,792 |
| Mid-March employees | 969 (moderate noise) | 54,952 |
| Annual payroll | $82,124,000 | $4,911,723,000 |
| Employees per establishment | 4.3 | 5.6 |
| Payroll per employee | $84,751 | $89,382 |
| Establishments per 100,000 residents | 2.4 | 2.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
New Jersey's largest markets for mortgage and nonmortgage loan brokers
Census published mortgage brokerage counts for 5 metro or micropolitan areas that include part of New Jersey. The largest is New York, NY-NJ, with 520 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 4.4% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| New York, NY-NJ | 520 | 2,289 | 2.6 |
| Philadelphia, PA-NJ-DE-MD | 176 | 1,122 | 2.8 |
| Allentown, PA-NJ | 14 | 30 | 1.6 |
| Trenton, NJ | 5 | — | 1.3 |
| Atlantic City, NJ | 5 | 14 | 1.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at mortgage and nonmortgage loan brokers in New Jersey
78.0% of New Jersey's mortgage and nonmortgage loan brokers with employees had fewer than five people in March 2023, compared with 81.5% nationally. 89.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 174 | 78.0% | 81.5% |
| 5–9 employees | 26 | 11.7% | 10.6% |
| 10–19 employees | 16 | 7.2% | 4.5% |
| 20–49 employees | 7 | 3.1% | 2.2% |
| 50 or more employees | 0 | 0.0% | 1.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a mortgage brokerage in New Jersey has to catch
Loan brokers live on responsiveness: borrowers call while house hunting, and agents call to check on approvals before offers. Calls missed during a rate-sensitive moment can cost a deal. That holds for mortgage and nonmortgage loan brokers in New Jersey as much as anywhere.
A few of the calls that come in to mortgage and nonmortgage loan brokers in New Jersey:
- A real estate agent calls to verify a buyer's approval status.
- A borrower calls to ask about pre-approval.
- A borrower calls to ask about locking a rate.
Texting borrowers
Brokers text document checklists and status updates to borrowers and agents.
Texting from a local number in New Jersey requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for mortgage and nonmortgage loan brokers in New Jersey
Mortgage and nonmortgage loan brokers in New Jersey average 4.3 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a mortgage brokerage in New Jersey of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in New Jersey
New Jersey has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a mortgage brokerage can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 609 | 780 | Eastern | 1957 | 640 |
| 732 | 780 | Eastern | 1997 | 848 |
| 201 | 779 | Eastern | 1947 | 551 |
| 973 | 779 | Eastern | 1997 | 862 |
| 908 | 722 | Eastern | 1990 | none |
| 856 | 676 | Eastern | 1999 | none |
| 862 | 390 | Eastern | 2001 | 973 |
| 551 | 301 | Eastern | 2001 | 201 |
| 848 | 289 | Eastern | 2001 | 732 |
| 640 | 132 | Eastern | 2018 | 609 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for mortgage and nonmortgage loan brokers in New Jersey
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in New Jersey is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Marketing calls and texts require consent, and financial details should not be sent by text.
Frequently asked questions
How many mortgage and nonmortgage loan brokers are in New Jersey?
225 in 2023, according to Census County Business Patterns. They employed 969 people in mid-March.
Which New Jersey metro area has the most mortgage and nonmortgage loan brokers?
New York, NY-NJ, with 520 establishments in 2023.
What does a phone system cost a 4-person mortgage brokerage?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a New Jersey number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.