Get a local business phone number in Madison, WV
Madison's area codes, prefixes and carriers from NANPA records, and how to put a Madison number in front of your customers.
- Area code
- 304 / 681
- Exchanges
- 4NANPA-assigned
- Carriers
- 4
- Population
- 2,719Census 2024 est.
Area codes in Madison
With 2,719 residents in the Census 2024 estimate, Madison sits in Boone County, West Virginia. NANPA lists 4 exchanges for its rate center across 2 area codes; 304 has the most (3, 75%). 304 is part of an overlay with 681, so a new local number in Madison may carry any of those codes depending on which have numbers available. Madison is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 304 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Madison exchanges by carrier
4 carriers hold the 4 exchanges assigned to Madison's rate center. Fibernet, LLC - WV has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. Holding a code means NANPA assigned that block of numbers to the carrier for this rate center; individual numbers may since have been ported elsewhere.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Fibernet, LLC - WV | 1 | 25% |
| Frontier West Virginia INC. | 1 | 25% |
| North County Communication Corporation - CA | 1 | 25% |
| Wide Voice, LLC - WV | 1 | 25% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Exchanges (NPA-NXX) assigned in Madison
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Madison. The earliest assignment date recorded in the file for these codes is 2004. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 304 | 307, 369, 569 |
| 681 | 682 |
Source: NANPA utilized central office code file.
When Madison's exchanges were assigned
The table groups Madison's exchanges by the decade NANPA recorded them as assigned.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 1 | 50% |
| 2010s | 1 | 50% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
How local numbers work in Madison
What a caller sees as "local" is the area code plus prefix. In Madison, those come from the MADISON rate center, as recorded by NANPA.
If your business already has a Madison number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near Madison
Madison is part of the Charleston, WV metro area, home to 202,000 people in 2024. County Business Patterns counted 4,719 business establishments in the Charleston, WV metro area in 2023, employing 80,037 people. The largest sectors by establishment count are retail trade (683), health care and social assistance (663), and other services (except public administration) (622).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Limited-service restaurants | 188 | 3,848 | 20.5 |
| Law offices | 163 | 1,466 | 9.0 |
| Full-service restaurants | 143 | 3,111 | 21.8 |
| Physician practices | 136 | 1,465 | 10.8 |
| Insurance agencies and brokerages | 86 | 410 | 4.8 |
| Dental offices | 74 | 697 | 9.4 |
| Pharmacies and drug stores | 57 | 904 | 15.9 |
| General automotive repair shops | 54 | 325 | 6.0 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Business phone service in Madison
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Madison is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
The comparison below uses 17 users, the rounded average establishment size in the Charleston, WV metro area. At list prices checked September 28, 2026, that is $424.15 a month on Ooma Office Pro and $510.00 on RingCentral RingEX Core. Callata comes to $339.00 a month for 17 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Madison, WV?
Madison has exchanges in 304 and 681; 304 has the most.
How many phone companies have exchanges in Madison?
4, holding 4 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Madison business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Madison?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).