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Business phone system for coin-operated laundries and drycleaners in South Carolina

104 coin-operated laundries and drycleaners operated in South Carolina in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
104CBP 2023
Employees
406mid-March 2023
Per 100k residents
1.9U.S. 3.2
State rank
24th of 51by count

Coin-operated laundries and drycleaners in South Carolina by the numbers

South Carolina had 104 coin-operated laundries and drycleaners in 2023, according to Census County Business Patterns (NAICS 812310, Coin-Operated Laundries and Drycleaners). They employed 406 people in mid-March and reported $9,165,000 in annual payroll. That is the 24th highest count among the 51 states and DC with published figures. Coin-operated laundries and drycleaners make up 0.08% of the 122,958 business establishments in the state.

Per 100,000 residents (2024 estimate) South Carolina has 1.9 coin-operated laundries and drycleaners, 40.7% below the national rate of 3.2. The average establishment has 3.9 employees against 3.8 nationally. Payroll per employee is $22,574, 14.4% below the U.S. figure of $26,359.

Coin-operated laundries and drycleaners: South Carolina compared with the U.S., 2023
MeasureSouth CarolinaUnited States
Establishments10410,890
Mid-March employees40641,351
Annual payroll$9,165,000$1,089,970,000
Employees per establishment3.93.8
Payroll per employee$22,574$26,359
Establishments per 100,000 residents1.93.2

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Coin-operated laundries and drycleaners by metro area in South Carolina

Census published laundromat counts for 10 metro or micropolitan areas that include part of South Carolina. The largest is Charlotte, NC-SC, with 79 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 81% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Coin-operated laundries and drycleaners by metro or micropolitan area, South Carolina, 2023
AreaEstablishmentsEmployeesPer 100k residents
Charlotte, NC-SC793502.7
Columbia, SC21862.4
Charleston, SC17472.0
Greenville, SC16—1.6
Augusta, GA-SC11781.7
Spartanburg, SC9—2.3
Florence, SC8—4.0
Myrtle Beach, SC7351.7
Hilton Head Island, SC3—1.3
Murrells Inlet, SC3—4.5

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at coin-operated laundries and drycleaners in South Carolina

66.0% of South Carolina's coin-operated laundries and drycleaners with employees had fewer than five people in March 2023, compared with 75.4% nationally. 96.1% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Coin-operated laundries and drycleaners in South Carolina by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees6866.0%75.4%
5–9 employees3130.1%18.7%
10–19 employees43.9%4.7%
20–49 employeesnot published—1.0%
50 or more employees00.0%0.3%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What coin-operated laundries and drycleaners in South Carolina use the phone for

Laundromats take calls about hours, machine availability and wash-and-fold service. Wash-and-fold and pickup services rely on phone and text.

Typical inbound and outbound calls for coin-operated laundries and drycleaners in South Carolina:

After-hours calls

After-hours calls are mostly hours questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Phone system pricing for a 4-person laundromat

Coin-operated laundries and drycleaners in South Carolina average 3.9 employees, so the comparison uses a 4-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 4 users on RingCentral RingEX Core cost $120.00 a month and 4 on Ooma Office Pro cost $99.80. On Callata the same 4 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $252. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 4-person laundromat
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$76.00$912.00
Nextiva (Core)$23.00 per user$92.00$1,104.00
Ooma (Office Pro)$24.95 per user$99.80$1,197.60
Dialpad (Standard)$27.00 per user$108.00$1,296.00
RingCentral (RingEX Core)$30.00 per user$120.00$1,440.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in South Carolina

South Carolina has 6 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in South Carolina by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
803784Eastern1947839
864784Eastern1995821
843783Eastern1998854
839190Eastern2020803
854182Eastern2015843
82142Eastern2024864

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for coin-operated laundries and drycleaners in South Carolina

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in South Carolina, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many coin-operated laundries and drycleaners are in South Carolina?

104 in 2023, according to Census County Business Patterns. They employed 406 people in mid-March.

Which South Carolina metro area has the most coin-operated laundries and drycleaners?

Charlotte, NC-SC, with 79 establishments in 2023.

What does a phone system cost a 4-person laundromat?

$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a South Carolina number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.