CallataGuidesBusiness phone system for landscaping services in Santa Cruz, CA
Landscaping services in the Santa Cruz-Watsonville, CA metro area: 140 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 140CBP 2023
- Employees
- 1,471mid-March 2023
- Per 100k residents
- 53.4U.S. 34.7
- Rank
- 152nd of 892areas by count
How many landscaping services are in Santa Cruz, CA?
There were 140 landscaping services in the Santa Cruz-Watsonville, CA metro area in 2023, according to Census County Business Patterns (NAICS 561730, Landscaping Services). Together they reported 1,471 mid-March employees and $115.5 million of payroll for the year. That ranks 152nd of the 892 metro and micropolitan areas where Census published a count for this industry.
With 262,000 residents in the Census 2024 estimate, that is 53.4 landscaping services per 100,000 people, 53.8% above the national rate of 34.7. Establishments average 10.5 employees, 54.4% above the U.S. average of 6.8. Payroll per employee comes to $78,492, 53.0% above the national $51,286.
| Measure | Santa Cruz, CA | California | United States |
|---|---|---|---|
| Establishments | 140 | 9,393 | 117,969 |
| Mid-March employees | 1,471 | 103,803 | 802,899 |
| Annual payroll | $115,461,000 | $5,299,655,000 | $41,177,464,000 |
| Employees per establishment | 10.5 | 11.1 | 6.8 |
| Payroll per employee | $78,492 | $51,055 | $51,286 |
| Establishments per 100,000 residents | 53.4 | 23.8 | 34.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at landscaping services in Santa Cruz, CA
Of the landscaping services in Santa Cruz, CA that had employees in March 2023, 58.5% had fewer than five (the U.S. share is 70.6%). 84.4% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 79 | 58.5% | 70.6% |
| 5–9 employees | 35 | 25.9% | 14.4% |
| 10–19 employees | 13 | 9.6% | 8.0% |
| 20–49 employees | 8 | 5.9% | 4.9% |
| 50 or more employees | 0 | 0.0% | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What landscaping services in Santa Cruz, CA use the phone for
Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.
Typical inbound and outbound calls for landscaping services in Santa Cruz, CA:
- The company calls customers about a rain delay.
- A property manager calls about a commercial contract.
- A customer calls about spring cleanup.
When nobody can pick up
After-hours calls are mostly new-service requests.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a landscaping company in Santa Cruz, CA
The average landscaping company in Santa Cruz, CA has 10.5 employees, so an 11-person team is a reasonable benchmark. Priced per seat, 11 users would run $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 11 people cost $219.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,332. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Santa Cruz, CA
The exchanges in the area's named cities and towns are all in area code 831 (106 exchanges in NANPA's file). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your customers recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 831 | 106 | Pacific | 1998 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What landscaping services in Santa Cruz, CA get with Callata
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Santa Cruz, CA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many landscaping services are there in Santa Cruz, CA?
Census County Business Patterns counted 140 landscaping services in the Santa Cruz-Watsonville, CA metro area in 2023. They employed 1,471 people in mid-March.
What does a business phone system cost for an 11-person landscaping company?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a landscaping company in Santa Cruz, CA use?
Area code 831 has the most assigned exchanges among the area's named places. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a landscaping company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.