CallataGuidesBusiness phone system for landscaping services in Muskegon, MI
Landscaping services in the Muskegon-Norton Shores, MI metro area: 46 establishments in 2023, the local area codes, and what phone service costs a 4-person team.
- Establishments
- 46CBP 2023
- Employees
- 184mid-March 2023
- Per 100k residents
- 25.9U.S. 34.7
- Rank
- 340th of 892areas by count
Landscaping services in Muskegon, MI by the numbers
County Business Patterns counts 46 landscaping services (NAICS 561730, Landscaping Services) in the Muskegon-Norton Shores, MI metro area for 2023. They employed 184 people in mid-March and paid $8,545,000 in annual payroll. By establishment count the area is 340th out of 892 areas with published figures for landscaping services.
Measured against its 177,000 residents (2024 estimate), the area has 25.9 landscaping services per 100,000 people; the U.S. rate is 34.7, so Muskegon, MI is 25.3% below the national figure. The average establishment here has 4.0 employees, compared with 6.8 nationally. Payroll per employee comes to $46,440, 9.4% below the national $51,286.
| Measure | Muskegon, MI | Michigan | United States |
|---|---|---|---|
| Establishments | 46 | 3,797 | 117,969 |
| Mid-March employees | 184 | 20,967 | 802,899 |
| Annual payroll | $8,545,000 | $1,264,664,000 | $41,177,464,000 |
| Employees per establishment | 4.0 | 5.5 | 6.8 |
| Payroll per employee | $46,440 | $60,317 | $51,286 |
| Establishments per 100,000 residents | 25.9 | 37.4 | 34.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: landscaping services in Muskegon, MI
Of the landscaping services in Muskegon, MI that had employees in March 2023, 78.6% had fewer than five (the U.S. share is 70.6%). 100.0% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 33 | 78.6% | 70.6% |
| 5–9 employees | 9 | 21.4% | 14.4% |
| 10–19 employees | not published | — | 8.0% |
| 20–49 employees | not published | — | 4.9% |
| 50 or more employees | 0 | 0.0% | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What landscaping services in Muskegon, MI use the phone for
Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.
Calls a landscaping company in Muskegon, MI might handle in a typical week include:
- A customer calls to skip a visit because of an event.
- A homeowner calls for weekly mowing service.
- A property manager calls about a commercial contract.
What landscaping services text about
Landscapers text service-day reminders and weather delays.
Team texting on Callata runs from your business number, so replies come from the practice or shop rather than someone's personal phone. It turns on after the one-time $49 carrier registration (10DLC) is approved.
What a phone system costs a landscaping company in Muskegon, MI
The average landscaping company in Muskegon, MI has 4.0 employees, so a 4-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for a landscaping company in Muskegon, MI of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Muskegon, MI
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 231 has the most, with 83 of 87 exchanges (95%). A local number lets customers in Muskegon, MI call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 231 | 83 | Eastern | 1999 | none |
| 616 | 4 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a landscaping company in Muskegon, MI
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Muskegon, MI is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many landscaping services are there in Muskegon, MI?
Census County Business Patterns counted 46 landscaping services in the Muskegon-Norton Shores, MI metro area in 2023. They employed 184 people in mid-March.
What does a business phone system cost for a 4-person landscaping company?
At month-to-month list prices checked September 28, 2026, 4 users cost $120.00 a month on RingCentral RingEX Core and $99.80 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a landscaping company in Muskegon, MI use?
Area code 231 has the most assigned exchanges among the area's named places, followed by 616. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a landscaping company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.