CallataGuidesBusiness phone system for landscaping services in Massena, NY
Landscaping services in the Massena-Ogdensburg, NY micropolitan area: 22 establishments in 2023, the local area codes, and what phone service costs a 19-person team.
- Establishments
- 22CBP 2023
- Employees
- 409mid-March 2023
- Per 100k residents
- 20.7U.S. 34.7
- Rank
- 509th of 892areas by count
The landscaping company market in Massena, NY
County Business Patterns counts 22 landscaping services (NAICS 561730, Landscaping Services) in the Massena-Ogdensburg, NY micropolitan area for 2023. They employed 409 people in mid-March and paid $27.9 million in annual payroll. By establishment count the area is 509th out of 892 areas with published figures for landscaping services.
Measured against its 106,000 residents (2024 estimate), the area has 20.7 landscaping services per 100,000 people; the U.S. rate is 34.7, so Massena, NY is 40.3% below the national figure. The average establishment here has 18.6 employees, compared with 6.8 nationally. Payroll per employee comes to $68,105, 32.8% above the national $51,286.
| Measure | Massena, NY | New York | United States |
|---|---|---|---|
| Establishments | 22 | 7,725 | 117,969 |
| Mid-March employees | 409 | 33,359 | 802,899 |
| Annual payroll | $27,855,000 (moderate noise) | $2,092,445,000 | $41,177,464,000 |
| Employees per establishment | 18.6 | 4.3 | 6.8 |
| Payroll per employee | $68,105 | $62,725 | $51,286 |
| Establishments per 100,000 residents | 20.7 | 38.9 | 34.7 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: landscaping services in Massena, NY
Of the landscaping services in Massena, NY that had employees in March 2023, 100.0% had fewer than five (the U.S. share is 70.6%). For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 17 | 100.0% | 70.6% |
| 5–9 employees | not published | — | 14.4% |
| 10–19 employees | not published | — | 8.0% |
| 20–49 employees | not published | — | 4.9% |
| 50 or more employees | 0 | 0.0% | 2.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What landscaping services in Massena, NY use the phone for
Landscapers are outdoors all day and take calls about new service, schedule changes and seasonal work. A missed call in spring can be a lost season-long customer.
Calls a landscaping company in Massena, NY might handle in a typical week include:
- A customer calls to skip a visit because of an event.
- The company calls customers about a rain delay.
- A customer calls about spring cleanup.
Business texting for landscaping services
Landscapers text service-day reminders and weather delays.
Texts sent from a local business number in Massena, NY have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for landscaping services in Massena, NY
The average landscaping company in Massena, NY has 18.6 employees, so a 19-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $474.05 a month on Ooma Office Pro or $570.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $379.00 a month for 19 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,292 less than RingCentral for a landscaping company in Massena, NY of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $379.00 | $4,548.00 |
| Quo (Starter) | $19.00 per user | $361.00 | $4,332.00 |
| Nextiva (Core) | $23.00 per user | $437.00 | $5,244.00 |
| Ooma (Office Pro) | $24.95 per user | $474.05 | $5,688.60 |
| Dialpad (Standard) | $27.00 per user | $513.00 | $6,156.00 |
| RingCentral (RingEX Core) | $30.00 per user | $570.00 | $6,840.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Massena, NY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 315 has the most, with 65 of 82 exchanges (79%). A local number lets customers in Massena, NY call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 315 | 65 | Eastern | 1947 | 680 |
| 680 | 17 | Eastern | 2017 | 315 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for landscaping services
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Massena, NY is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many landscaping services are there in Massena, NY?
Census County Business Patterns counted 22 landscaping services in the Massena-Ogdensburg, NY micropolitan area in 2023. They employed 409 people in mid-March.
What does a business phone system cost for a 19-person landscaping company?
At month-to-month list prices checked September 28, 2026, 19 users cost $570.00 a month on RingCentral RingEX Core and $474.05 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $379.00.
What area code should a landscaping company in Massena, NY use?
Area code 315 has the most assigned exchanges among the area's named places, followed by 680. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a landscaping company?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.