CallataGuidesGet a local business phone number in Norfolk, NY
Norfolk's area code, prefixes and carriers from NANPA records, and how to put a Norfolk number in front of your customers.
- Area code
- 315
- Exchanges
- 2NANPA-assigned
- Carriers
- 2
- Population
- 4,348Census 2024 est.
What area code is Norfolk, NY?
With 4,348 residents in the Census 2024 estimate, Norfolk sits in St. Lawrence County, New York. All 2 exchanges NANPA lists for its rate center are in area code 315. 315 is part of an overlay with 680, so a new local number in Norfolk may carry any of those codes depending on which have numbers available. Norfolk is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 315 are dialed as ten digits (area code plus number) and toll calls as ten digits (area code plus number).
| Area code | Exchanges here | Share | In service since | Overlay with | Time zone |
|---|---|---|---|---|---|
| 315 | 2 | 100% | 1947 | 680 | Eastern |
Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.
Who holds Norfolk phone exchanges
2 carriers hold the 2 exchanges assigned to Norfolk's rate center. Verizon New York, INC. has the most, with 1. 2 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon New York, INC. | 1 | 50% |
| Bandwidth.com CLEC, LLC - NY | 1 | 50% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Local prefixes for Norfolk
Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Norfolk's rate center (NORFOLK). The earliest assignment date recorded in the file for these codes is 2018. None were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 315 | 384, 989 |
Source: NANPA utilized central office code file.
Rate centers and local calling in Norfolk
NANPA ties every exchange to a rate center. For Norfolk that is NORFOLK, so a number from one of these exchanges reads as local to people in and around Norfolk.
If your business already has a Norfolk number, porting it to Callata is free and keeps it on your cards, listings and vehicles.
Who does business near Norfolk
Norfolk is part of the Massena-Ogdensburg, NY micropolitan area, home to 106,000 people in 2024. County Business Patterns counted 1,826 business establishments in the Massena, NY micropolitan area in 2023, employing 26,395 people. The largest sectors by establishment count are retail trade (339), accommodation and food services (249), and health care and social assistance (232).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 78 | 876 | 11.2 |
| Limited-service restaurants | 61 | 1,036 | 17.0 |
| Residential remodelers | 52 | 143 | 2.8 |
| Physician practices | 43 | 250 | 5.8 |
| Insurance agencies and brokerages | 35 | 90 | 2.6 |
| General automotive repair shops | 35 | 133 | 3.8 |
| Drinking places | 33 | 128 | 3.9 |
| Child day care services | 27 | 191 | 7.1 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Setting up a Norfolk business line
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Norfolk, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
The comparison below uses 14 users, the rounded average establishment size in the Massena, NY micropolitan area. At list prices checked September 28, 2026, that is $349.30 a month on Ooma Office Pro and $420.00 on RingCentral RingEX Core. On Callata the same 14 people cost $279.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $279.00 | $3,348.00 |
| Quo (Starter) | $19.00 per user | $266.00 | $3,192.00 |
| Nextiva (Core) | $23.00 per user | $322.00 | $3,864.00 |
| Ooma (Office Pro) | $24.95 per user | $349.30 | $4,191.60 |
| Dialpad (Standard) | $27.00 per user | $378.00 | $4,536.00 |
| RingCentral (RingEX Core) | $30.00 per user | $420.00 | $5,040.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Norfolk, NY?
315. All exchanges NANPA lists for Norfolk are in 315.
How many phone companies have exchanges in Norfolk?
2, holding 2 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Norfolk business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Norfolk?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 14 users come to $279.00 a month. For comparison, 14 users on RingCentral RingEX Core list at $420.00 a month (checked September 28, 2026).