CallataGuidesBusiness phone system for insurance agencies and brokerages in Wyoming
343 insurance agencies and brokerages operated in Wyoming in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 343CBP 2023
- Employees
- 1,238mid-March 2023
- Per 100k residents
- 58.4U.S. 39.3
- State rank
- 46th of 51by count
The insurance agency industry in Wyoming
Wyoming had 343 insurance agencies and brokerages in 2023, according to Census County Business Patterns (NAICS 524210, Insurance Agencies and Brokerages). They employed 1,238 people in mid-March and reported $83.8 million in annual payroll. That is the 46th highest count among the 51 states and DC with published figures. Insurance agencies and brokerages make up 1.4% of the 23,865 business establishments in the state.
Per 100,000 residents (2024 estimate) Wyoming has 58.4 insurance agencies and brokerages, 48.5% above the national rate of 39.3. The average establishment has 3.6 employees against 6.1 nationally. Payroll per employee is $67,713, 25.5% below the U.S. figure of $90,831.
| Measure | Wyoming | United States |
|---|---|---|
| Establishments | 343 | 133,728 |
| Mid-March employees | 1,238 (moderate noise) | 818,561 |
| Annual payroll | $83,829,000 | $74,350,546,000 |
| Employees per establishment | 3.6 | 6.1 |
| Payroll per employee | $67,713 | $90,831 |
| Establishments per 100,000 residents | 58.4 | 39.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Wyoming's largest markets for insurance agencies and brokerages
Census published insurance agency counts for 10 metro or micropolitan areas that include part of Wyoming. The largest is Cheyenne, WY, with 59 establishments. Single-state metro and micropolitan areas account for 66% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Cheyenne, WY | 59 | 193 | 58.0 |
| Casper, WY | 44 | 198 | 54.7 |
| Sheridan, WY | 29 | 77 | 87.9 |
| Riverton, WY | 24 | 62 | 60.4 |
| Jackson, WY-ID | 24 | 77 | 66.3 |
| Rock Springs, WY | 19 | 76 | 46.0 |
| Laramie, WY | 18 | 50 | 45.8 |
| Cody, WY | 18 | 60 | 57.9 |
| Gillette, WY | 16 | 87 | 33.4 |
| Evanston, WY-UT | 12 | — | 51.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at insurance agencies and brokerages in Wyoming
75.9% of Wyoming's insurance agencies and brokerages with employees had fewer than five people in March 2023, compared with 72.3% nationally. 96.8% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 258 | 75.9% | 72.3% |
| 5–9 employees | 71 | 20.9% | 17.6% |
| 10–19 employees | 11 | 3.2% | 6.0% |
| 20–49 employees | not published | — | 2.7% |
| 50 or more employees | 0 | 0.0% | 1.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an insurance agency in Wyoming has to catch
Insurance agencies take quote requests, policy changes and claims questions, and a caller shopping for a quote may only call one or two agencies. Recording calls and summarizing them also helps agencies document what a client asked for.
A few of the calls that come in to insurance agencies and brokerages in Wyoming:
- A prospect calls for an auto insurance quote.
- A lender calls to request proof of insurance.
- The agency calls a client ahead of a renewal.
Business texting for insurance agencies and brokerages
Agencies text ID-card reminders, renewal notices and requests for documents.
Texting from a local number in Wyoming requires carrier registration (10DLC), a one-time $49 fee on Callata.
Callata vs. per-seat pricing for insurance agencies and brokerages in Wyoming
Insurance agencies and brokerages in Wyoming average 3.6 employees, so the comparison uses a 4-person team. On a per-user plan that headcount sets the bill: $99.80 a month on Ooma Office Pro or $120.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $99.00 a month for 4 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $252 less than RingCentral for an insurance agency in Wyoming of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $76.00 | $912.00 |
| Nextiva (Core) | $23.00 per user | $92.00 | $1,104.00 |
| Ooma (Office Pro) | $24.95 per user | $99.80 | $1,197.60 |
| Dialpad (Standard) | $27.00 per user | $108.00 | $1,296.00 |
| RingCentral (RingEX Core) | $30.00 per user | $120.00 | $1,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Wyoming
Wyoming has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an insurance agency can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 307 | 499 | Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for insurance agencies and brokerages in Wyoming
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Wyoming is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Outbound sales calls and texts are subject to telemarketing and consent rules; get consent before marketing by phone or text.
Frequently asked questions
How many insurance agencies and brokerages are in Wyoming?
343 in 2023, according to Census County Business Patterns. They employed 1,238 people in mid-March.
Which Wyoming metro area has the most insurance agencies and brokerages?
Cheyenne, WY, with 59 establishments in 2023.
What does a phone system cost a 4-person insurance agency?
$120.00 a month on RingCentral RingEX Core or $99.80 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Wyoming number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.