Business phone system for agencies providing services for the elderly and persons with disabilities in South Dakota

Agencies providing services for the elderly and persons with disabilities in South Dakota by the numbers

County Business Patterns counts 59 establishments in South Dakota classified as Services for the Elderly and Persons with Disabilities (NAICS 624120) for 2023. They employed 1,604 people in mid-March and reported $40.6 million in annual payroll. That is the 51st highest count among the 51 states and DC with published figures. Agencies providing services for the elderly and persons with disabilities make up 0.20% of the 29,106 business establishments in the state.

Per 100,000 residents (2024 estimate) South Dakota has 6.4 agencies providing services for the elderly and persons with disabilities, 46.1% below the national rate of 11.8. The average establishment has 27.2 employees against 37.9 nationally. Payroll per employee is $25,325, 13.0% below the U.S. figure of $29,098.

South Dakota's largest markets for agencies providing services for the elderly and persons with disabilities

Census published in-home care agency counts for 5 metro or micropolitan areas that include part of South Dakota. The largest is Sioux Falls, SD-MN, with 22 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 37% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Team sizes at agencies providing services for the elderly and persons with disabilities in South Dakota

43.9% of South Dakota's agencies providing services for the elderly and persons with disabilities with employees had fewer than five people in March 2023, compared with 35.3% nationally. 56.1% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

What agencies providing services for the elderly and persons with disabilities in South Dakota use the phone for

Non-medical home care agencies schedule caregivers across many client homes, so the phone is used constantly for shift changes, call-outs and new inquiries. Families looking for care often call several agencies in one afternoon.

Calls an in-home care agency in South Dakota might handle in a typical week include:

• A family calls to ask about care for a parent coming home from the hospital.
• A caregiver calls out sick before a morning shift.
• The office calls a client to confirm a substitute caregiver.

What agencies providing services for the elderly and persons with disabilities text about

Agencies text caregivers about open shifts and text families when a caregiver is on the way.

Texting from a local number in South Dakota requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 27-person in-home care agency

Agencies providing services for the elderly and persons with disabilities in South Dakota average 27.2 employees, so the comparison uses a 27-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 27 users on RingCentral RingEX Core cost $810.00 a month and 27 on Ooma Office Pro cost $673.65. Callata comes to $539.00 a month for 27 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $3,252 less than RingCentral for an in-home care agency in South Dakota of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Area codes in South Dakota

South Dakota has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an in-home care agency can hold a number in more than one of them.

How Callata works for agencies providing services for the elderly and persons with disabilities in South Dakota

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

Porting a number you already use in South Dakota is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.