CallataGuidesBusiness phone system for agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA
Agencies providing services for the elderly and persons with disabilities in the Barnstable Town, MA metro area: 28 establishments in 2023, the local area codes, and what phone service costs a 29-person team.
- Establishments
- 28CBP 2023
- Employees
- 825mid-March 2023
- Per 100k residents
- 12.0U.S. 11.8
- Rank
- 191st of 784areas by count
Agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA by the numbers
The Census Bureau's 2023 County Business Patterns lists 28 establishments classified as Services for the Elderly and Persons with Disabilities (NAICS 624120) in the Barnstable Town, MA metro area. They employed 825 people in mid-March 2023. By establishment count the area is 191st out of 784 areas with published figures for agencies providing services for the elderly and persons with disabilities.
Measured against its 233,000 residents (2024 estimate), the area has 12.0 agencies providing services for the elderly and persons with disabilities per 100,000 people; the U.S. rate is 11.8, so Barnstable Town, MA is in line with the national figure. The average establishment here has 29.5 employees, compared with 37.9 nationally.
| Measure | Barnstable Town, MA | Massachusetts | United States |
|---|---|---|---|
| Establishments | 28 | 846 | 40,265 |
| Mid-March employees | 825 (moderate noise) | 32,044 | 1,527,355 |
| Annual payroll | $33,929,000 (high noise) | $1,251,247,000 | $44,442,733,000 |
| Employees per establishment | 29.5 | 37.9 | 37.9 |
| Payroll per employee | — | $39,048 | $29,098 |
| Establishments per 100,000 residents | 12.0 | 11.9 | 11.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA
Of the agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA that had employees in March 2023, 38.5% had fewer than five (the U.S. share is 35.3%). 50.0% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 10 | 38.5% | 35.3% |
| 5–9 employees | 3 | 11.5% | 15.5% |
| 10–19 employees | 4 | 15.4% | 14.7% |
| 20–49 employees | 6 | 23.1% | 17.7% |
| 50 or more employees | 3 | 11.5% | 16.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an in-home care agency in Barnstable Town, MA has to catch
Non-medical home care agencies schedule caregivers across many client homes, so the phone is used constantly for shift changes, call-outs and new inquiries. Families looking for care often call several agencies in one afternoon. That holds for agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA as much as anywhere.
A few of the calls that come in to agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA:
- A family calls to ask about care for a parent coming home from the hospital.
- A caregiver calls out sick before a morning shift.
- The office calls a client to confirm a substitute caregiver.
What agencies providing services for the elderly and persons with disabilities text about
Agencies text caregivers about open shifts and text families when a caregiver is on the way.
Because carriers require registration for business texting from local numbers, Callata files a 10DLC registration for a one-time $49; after approval, anyone on the team can reply from the business number.
Callata vs. per-seat pricing for agencies providing services for the elderly and persons with disabilities in Barnstable Town, MA
The average in-home care agency in Barnstable Town, MA has 29.5 employees, so a 29-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $723.55 a month on Ooma Office Pro or $870.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $579.00 a month for 29 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,492 less than RingCentral for an in-home care agency in Barnstable Town, MA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $579.00 | $6,948.00 |
| Quo (Starter) | $19.00 per user | $551.00 | $6,612.00 |
| Nextiva (Core) | $23.00 per user | $667.00 | $8,004.00 |
| Ooma (Office Pro) | $24.95 per user | $723.55 | $8,682.60 |
| Dialpad (Standard) | $27.00 per user | $783.00 | $9,396.00 |
| RingCentral (RingEX Core) | $30.00 per user | $870.00 | $10,440.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Barnstable Town, MA
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 774 has the most, with 51 of 101 exchanges (50%). A local number lets clients and families in Barnstable Town, MA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 774 | 51 | Eastern | 2001 | 508 |
| 508 | 50 | Eastern | 1988 | 774 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for an in-home care agency in Barnstable Town, MA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Barnstable Town, MA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many agencies providing services for the elderly and persons with disabilities are there in Barnstable Town, MA?
Census County Business Patterns counted 28 agencies providing services for the elderly and persons with disabilities in the Barnstable Town, MA metro area in 2023. They employed 825 people in mid-March.
What does a business phone system cost for a 29-person in-home care agency?
At month-to-month list prices checked September 28, 2026, 29 users cost $870.00 a month on RingCentral RingEX Core and $723.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $579.00.
What area code should an in-home care agency in Barnstable Town, MA use?
Area code 774 has the most assigned exchanges among the area's named places, followed by 508. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an in-home care agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.