CallataGuidesBusiness phone system for funeral homes and funeral services in Portland, OR-WA
Funeral homes and funeral services in the Portland-Vancouver-Hillsboro, OR-WA metro area: 66 establishments in 2023, the local area codes, and what phone service costs an 8-person team.
- Establishments
- 66CBP 2023
- Employees
- 531mid-March 2023
- Per 100k residents
- 2.6U.S. 4.5
- Rank
- 35th of 727areas by count
How many funeral homes and funeral services are in Portland, OR-WA?
There were 66 funeral homes and funeral services in the Portland-Vancouver-Hillsboro, OR-WA metro area in 2023, according to Census County Business Patterns (NAICS 812210, Funeral Homes and Funeral Services). They employed 531 people in mid-March and paid $24.2 million in annual payroll. By establishment count the area is 35th out of 727 areas with published figures for funeral homes and funeral services.
Measured against its 2.5 million residents (2024 estimate), the area has 2.6 funeral homes and funeral services per 100,000 people; the U.S. rate is 4.5, so Portland, OR-WA is 41.7% below the national figure. The average establishment here has 8.0 employees, compared with 7.1 nationally. Payroll per employee comes to $45,637, 4.6% above the national $43,650.
| Measure | Portland, OR-WA | Oregon | United States |
|---|---|---|---|
| Establishments | 66 | 127 | 15,183 |
| Mid-March employees | 531 (moderate noise) | 959 | 107,566 |
| Annual payroll | $24,233,000 (moderate noise) | $40,108,000 | $4,695,206,000 |
| Employees per establishment | 8.0 | 7.6 | 7.1 |
| Payroll per employee | $45,637 | $41,823 | $43,650 |
| Establishments per 100,000 residents | 2.6 | 3.0 | 4.5 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Team sizes at funeral homes and funeral services in Portland, OR-WA
Of the funeral homes and funeral services in Portland, OR-WA that had employees in March 2023, 34.8% had fewer than five (the U.S. share is 49.3%). 72.7% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 23 | 34.8% | 49.3% |
| 5–9 employees | 25 | 37.9% | 28.5% |
| 10–19 employees | 14 | 21.2% | 16.6% |
| 20–49 employees | 4 | 6.1% | 5.0% |
| 50 or more employees | 0 | 0.0% | 0.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What funeral homes and funeral services in Portland, OR-WA use the phone for
Funeral homes receive calls at any hour, often at a family's most difficult moment, so every call must be answered with care. Coordination with clergy, cemeteries and florists also happens by phone.
Calls a funeral home in Portland, OR-WA might handle in a typical week include:
- A florist calls about a delivery.
- The funeral home calls a family to plan arrangements.
- A hospice calls about a transfer.
Texting families
Funeral homes text service details to families who request them.
Texts sent from a local business number in Portland, OR-WA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Phone system pricing for an 8-person funeral home
The average funeral home in Portland, OR-WA has 8.0 employees, so an 8-person team is a reasonable benchmark. Priced per seat, 8 users would run $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $159.00 a month for 8 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $972 less than RingCentral for a funeral home in Portland, OR-WA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $159.00 | $1,908.00 |
| Quo (Starter) | $19.00 per user | $152.00 | $1,824.00 |
| Nextiva (Core) | $23.00 per user | $184.00 | $2,208.00 |
| Ooma (Office Pro) | $24.95 per user | $199.60 | $2,395.20 |
| Dialpad (Standard) | $27.00 per user | $216.00 | $2,592.00 |
| RingCentral (RingEX Core) | $30.00 per user | $240.00 | $2,880.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Getting a local number in Portland, OR-WA
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 503 has the most, with 531 of 985 exchanges (54%). A local number lets families in Portland, OR-WA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 503 | 531 | Pacific | 1947 | 971 |
| 971 | 289 | Pacific | 2000 | 503 |
| 360 | 145 | Pacific | 1995 | 564 |
| 564 | 18 | Pacific | 2017 | 206, 360 |
| 509 | 2 | Pacific | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What funeral homes and funeral services in Portland, OR-WA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Portland, OR-WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many funeral homes and funeral services are there in Portland, OR-WA?
Census County Business Patterns counted 66 funeral homes and funeral services in the Portland-Vancouver-Hillsboro, OR-WA metro area in 2023. They employed 531 people in mid-March.
What does a business phone system cost for an 8-person funeral home?
At month-to-month list prices checked September 28, 2026, 8 users cost $240.00 a month on RingCentral RingEX Core and $199.60 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $159.00.
What area code should a funeral home in Portland, OR-WA use?
Area code 503 has the most assigned exchanges among the area's named places, followed by 971 and 360. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a funeral home?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.