Business phone system for investment advice firms in New York
1,518 investment advice firms operated in New York in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 1,518CBP 2023
- Employees
- 15,649mid-March 2023
- Per 100k residents
- 7.6U.S. 6.9
- State rank
- 4th of 51by count
How many investment advice firms operate in New York
County Business Patterns counts 1,518 establishments in New York classified as Investment Advice (NAICS 523930) for 2023. They employed 15,649 people in mid-March and reported $5.1 billion in annual payroll. That is the 4th highest count among the 51 states and DC with published figures. Investment advice firms make up 0.28% of the 541,313 business establishments in the state.
Per 100,000 residents (2024 estimate) New York has 7.6 investment advice firms, 11.3% above the national rate of 6.9. The average establishment has 10.3 employees against 4.7 nationally. Payroll per employee is $323,403, 92.7% above the U.S. figure of $167,820.
| Measure | New York | United States |
|---|---|---|
| Establishments | 1,518 | 23,359 |
| Mid-March employees | 15,649 | 110,125 |
| Annual payroll | $5,060,941,000 | $18,481,170,000 |
| Employees per establishment | 10.3 | 4.7 |
| Payroll per employee | $323,403 | $167,820 |
| Establishments per 100,000 residents | 7.6 | 6.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
New York's largest markets for investment advice firms
Census published financial advisory firm counts for 15 metro or micropolitan areas that include part of New York. The largest is New York, NY-NJ, with 1,602 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 26% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| New York, NY-NJ | 1,602 | 16,288 | 8.0 |
| Rochester, NY | 100 | 365 | 9.5 |
| Buffalo, NY | 77 | — | 6.6 |
| Albany, NY | 72 | 252 | 7.9 |
| Syracuse, NY | 45 | 140 | 6.9 |
| Kiryas Joel, NY | 38 | 83 | 5.3 |
| Utica, NY | 11 | 31 | 3.8 |
| Kingston, NY | 10 | — | 5.5 |
| Binghamton, NY | 9 | — | 3.7 |
| Glens Falls, NY | 5 | 24 | 4.0 |
| Jamestown, NY | 5 | 12 | 4.0 |
| Corning, NY | 5 | 27 | 5.4 |
| Watertown, NY | 4 | — | 3.5 |
| Plattsburgh, NY | 4 | — | 5.1 |
| Gloversville, NY | 3 | — | 5.8 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at investment advice firms in New York
77.5% of New York's investment advice firms with employees had fewer than five people in March 2023, compared with 84.5% nationally. 88.6% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 1,176 | 77.5% | 84.5% |
| 5–9 employees | 168 | 11.1% | 9.4% |
| 10–19 employees | 73 | 4.8% | 3.4% |
| 20–49 employees | 54 | 3.6% | 1.7% |
| 50 or more employees | 46 | 3.0% | 1.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What investment advice firms in New York use the phone for
Advisory firms build long relationships, so the phone experience reflects on the practice. Clients call about market moves, transfers and planning meetings, and those conversations often need to be documented.
Typical inbound and outbound calls for investment advice firms in New York:
- A client calls to schedule an annual review.
- The firm calls a client to confirm a distribution request.
- A client calls during a volatile market to talk with their advisor.
After-hours calls
After-hours calls are usually meeting or document requests that can be returned the next business day.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Phone system pricing for a 10-person financial advisory firm
Investment advice firms in New York average 10.3 employees, so the comparison uses a 10-person team. Priced per seat, 10 users would run $300.00 a month on RingCentral RingEX Core and $249.50 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in New York
New York has 23 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your clients know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 212 | 784 | Eastern | 1947 | 332, 646, 917 |
| 347 | 784 | Eastern | 1999 | 465, 718, 917, 929 |
| 516 | 783 | Eastern | 1951 | 363 |
| 845 | 783 | Eastern | 2000 | 329 |
| 917 | 783 | Eastern | 1992 | 212, 332, 646, 347, 465, 718, 929 |
| 631 | 782 | Eastern | 1999 | 934 |
| 315 | 781 | Eastern | 1947 | 680 |
| 646 | 781 | Eastern | 1999 | 212, 332, 917 |
| 718 | 779 | Eastern | 1984 | 347, 465, 917, 929 |
| 518 | 775 | Eastern | 1947 | 838 |
| 716 | 767 | Eastern | 1947 | 624 |
| 929 | 706 | Eastern | 2011 | 347, 465, 718, 917 |
| 914 | 704 | Eastern | 1947 | none |
| 585 | 675 | Eastern | 2001 | none |
| 607 | 548 | Eastern | 1954 | none |
| 838 | 227 | Eastern | 2017 | 518 |
| 680 | 210 | Eastern | 2017 | 315 |
| 332 | 159 | Eastern | 2017 | 212, 646, 917 |
| 934 | 131 | Eastern | 2016 | 631 |
| 329 | 69 | Eastern | 2023 | 845 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for investment advice firms in New York
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in New York, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Registered firms should check their books-and-records obligations before texting clients about accounts.
Frequently asked questions
How many investment advice firms are in New York?
1,518 in 2023, according to Census County Business Patterns. They employed 15,649 people in mid-March.
Which New York metro area has the most investment advice firms?
New York, NY-NJ, with 1,602 establishments in 2023.
What does a phone system cost a 10-person financial advisory firm?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a New York number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.