CallataGuidesBusiness phone system for employment placement agencies in Richmond, VA
Employment placement agencies in the Richmond, VA metro area: 34 establishments in 2023, the local area codes, and what phone service costs a 32-person team.
- Establishments
- 34CBP 2023
- Employees
- 1,097mid-March 2023
- Per 100k residents
- 2.5U.S. 2.3
- Rank
- 42nd of 245areas by count
How many employment placement agencies are in Richmond, VA?
County Business Patterns counts 34 employment placement agencies (NAICS 561311, Employment Placement Agencies) in the Richmond, VA metro area for 2023. They employed 1,097 people in mid-March and paid $59.0 million in annual payroll. By establishment count the area is 42nd out of 245 areas with published figures for employment placement agencies.
Measured against its 1.4 million residents (2024 estimate), the area has 2.5 employment placement agencies per 100,000 people; the U.S. rate is 2.3, so Richmond, VA is 9.9% above the national figure. The average establishment here has 32.3 employees, compared with 42.9 nationally. Payroll per employee comes to $53,823, 8.6% above the national $49,577.
| Measure | Richmond, VA | Virginia | United States |
|---|---|---|---|
| Establishments | 34 | 149 | 7,679 |
| Mid-March employees | 1,097 | 6,340 | 329,566 |
| Annual payroll | $59,044,000 | $298,468,000 | $16,338,963,000 (moderate noise) |
| Employees per establishment | 32.3 | 42.6 | 42.9 |
| Payroll per employee | $53,823 | $47,077 | $49,577 |
| Establishments per 100,000 residents | 2.5 | 1.7 | 2.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big employment placement agencies in Richmond, VA are
Of the employment placement agencies in Richmond, VA that had employees in March 2023, 66.7% had fewer than five (the U.S. share is 54.5%). For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 20 | 66.7% | 54.5% |
| 5–9 employees | not published | — | 10.9% |
| 10–19 employees | 3 | 10.0% | 8.9% |
| 20–49 employees | not published | — | 10.7% |
| 50 or more employees | 7 | 23.3% | 15.1% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an employment placement agency in Richmond, VA has to catch
Recruiters live on the phone with candidates and hiring managers. Calls and texts need to be logged and routed to the right recruiter.
A few of the calls that come in to employment placement agencies in Richmond, VA:
- The recruiter calls a candidate with an offer.
- A candidate calls about a posted job.
- A hiring manager calls about a search.
Texting candidates and employers
Recruiters text interview confirmations and job details to candidates who opted in.
Texts sent from a local business number in Richmond, VA have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
Callata vs. per-seat pricing for employment placement agencies in Richmond, VA
The average employment placement agency in Richmond, VA has 32.3 employees, so a 32-person team is a reasonable benchmark. Priced per seat, 32 users would run $960.00 a month on RingCentral RingEX Core and $798.40 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $639.00 a month for 32 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $3,852 less than RingCentral for an employment placement agency in Richmond, VA of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $639.00 | $7,668.00 |
| Quo (Starter) | $19.00 per user | $608.00 | $7,296.00 |
| Nextiva (Core) | $23.00 per user | $736.00 | $8,832.00 |
| Ooma (Office Pro) | $24.95 per user | $798.40 | $9,580.80 |
| Dialpad (Standard) | $27.00 per user | $864.00 | $10,368.00 |
| RingCentral (RingEX Core) | $30.00 per user | $960.00 | $11,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for employment placement agencies in Richmond, VA
NANPA records place the exchanges of the area's named cities and towns in 5 area codes. 804 has the most, with 461 of 489 exchanges (94%). A local number lets candidates and employers in Richmond, VA call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 804 | 461 | Eastern | 1973 | 686 |
| 686 | 19 | Eastern | 2024 | 804 |
| 757 | 4 | Eastern | 1996 | 948 |
| 434 | 4 | Eastern | 2001 | none |
| 948 | 1 | Eastern | 2022 | 757 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What employment placement agencies in Richmond, VA get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Richmond, VA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many employment placement agencies are there in Richmond, VA?
Census County Business Patterns counted 34 employment placement agencies in the Richmond, VA metro area in 2023. They employed 1,097 people in mid-March.
What does a business phone system cost for a 32-person employment placement agency?
At month-to-month list prices checked September 28, 2026, 32 users cost $960.00 a month on RingCentral RingEX Core and $798.40 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $639.00.
What area code should an employment placement agency in Richmond, VA use?
Area code 804 has the most assigned exchanges among the area's named places, followed by 686 and 757. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for an employment placement agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.