Get a local business phone number in Richmond, VA
Richmond's area codes, prefixes and carriers from NANPA records, and how to put a Richmond number in front of your customers.
- Area code
- 804 / 686
- Exchanges
- 382NANPA-assigned
- Carriers
- 36
- Population
- 233,655Census 2024 est.
What area code is Richmond, VA?
With 233,655 residents in the Census 2024 estimate, Richmond sits in Richmond city, Virginia. NANPA lists 382 exchanges for its rate center across 2 area codes; 804 has the most (366, 96%). 804 is part of an overlay with 686, so a new local number in Richmond may carry any of those codes depending on which have numbers available. Richmond is in the Eastern time zone.
According to NANPA's dialing-plan data, local calls within 804 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.
Richmond exchanges by carrier
36 carriers hold the 382 exchanges assigned to Richmond's rate center. Verizon Virginia, INC. has the most, with 131. 254 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.
| Carrier (NANPA operating company) | Exchanges | Share |
|---|---|---|
| Verizon Virginia, INC. | 131 | 34% |
| Cellco Partnership d/b/a Verizon Wireless - Va | 64 | 17% |
| New Cingular Wireless PCS, LLC - DC | 40 | 10% |
| Metropcs, INC. | 23 | 6.0% |
| Paetec Itel, LLC | 19 | 5.0% |
| Omnipoint Communications Cap Operations, LLC | 19 | 5.0% |
| Level 3 Communications, LLC - Va | 13 | 3.4% |
| Onvoy, LLC - Va | 12 | 3.1% |
| Mcimetro Access Transmission Services LLC - Va | 8 | 2.1% |
| Bandwidth.com CLEC, LLC - Va | 7 | 1.8% |
| Comcast Ip Phone, LLC | 7 | 1.8% |
| Teleport Communications America, LLC - Va | 5 | 1.3% |
Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.
Richmond phone prefixes
A prefix (NXX) is the three digits after the area code. Numbers starting with these prefixes are rated as local to Richmond. The earliest assignment date recorded in the file for these codes is 2001. 46 of the 382 were assigned in 2020 or later.
| Area code | Prefixes (NXX) |
|---|---|
| 686 | 200, 203, 204, 205, 206, 207, 208, 209, 210, 214, 217, 218, 219, 465, 868, 888 |
| 804 | 200, 201, 204, 205, 209, 212, 213, 215, 217, 218, 219, 221, 222, 225, 226, 228, 229, 230, 231, 232, 233, 235, 236, 237, 239, 240, 241, 247, 248, 249, 252, 253, 254, 256, 257, 261, 262, 263, 264, 266, 267, 269, 270, 271, 272, 273, 274, 275, 276, 278, 279, 281, 282, 283, 284, 285, 287, 288, 289, 290, 291, 292, 297, 298, 301, 303, 304, 305, 306, 307, 308, 309, 310, 314, 316, 317, 319, 320, 321, 323, 325, 327, 329, 330, 332, 334, 335, 337, 338, 339, 340, 341, 342, 343, 344, 346, 347, 349, 350, 351, 353, 354, 355, 356, 357, 358, 359, 360, 362, 363, 364, 366, 367, 370, 371, 377, 380, 381, 382, 383, 385, 386, 387, 389, 393, 396, 397, 398, 399, 400, 401, 402, 404, 405, 407, 409, 418, 420, 421, 422, 426, 432, 433, 437, 439, 440, 441, 444, 447, 461, 467, 474, 475, 477, 482, 483, 484, 486, 489, 495, 497, 500, 501, 502, 508, 510, 512, 513, 514, 515, 516, 517, 519, 521, 523, 525, 527, 528, 533, 539, 540, 543, 545, 546, 548, 549, 551, 553, 554, 558, 560, 562, 564, 565, 573, 576, 579, 583, 584, 588, 591, 592, 593, 610, 612, 613, 614, 615, 616, 617, 622, 624, 625, 627, 628, 629, 640, 641, 643, 644, 646, 647, 648, 649 |
First 240 of 382 prefixes. Source: NANPA.
When Richmond's exchanges were assigned
Assignment dates show when each block of Richmond numbers was added to the local supply.
| Decade assigned | Exchanges | Share |
|---|---|---|
| 2000s | 70 | 43% |
| 2010s | 47 | 29% |
| 2020s | 46 | 28% |
Assignment dates as recorded in NANPA's utilized code file; codes without a recorded date are excluded.
Rate centers and local calling in Richmond
NANPA ties every exchange to a rate center. For Richmond that is RICHMOND, so a number from one of these exchanges reads as local to people in and around Richmond.
Keeping an existing Richmond number costs nothing on Callata, because porting is free; a new number depends on what carriers have open in 804 when you pick it.
Who does business near Richmond
Richmond is part of the Richmond, VA metro area, home to 1.4 million people in 2024. County Business Patterns counted 33,589 business establishments in the Richmond, VA metro area in 2023, employing 575,588 people. The largest sectors by establishment count are retail trade (4,066), professional, scientific, and technical services (3,963), and health care and social assistance (3,879).
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 1,105 | 22,707 | 20.5 |
| Limited-service restaurants | 1,044 | 20,056 | 19.2 |
| Physician practices | 742 | 14,153 | 19.1 |
| Offices of real estate agents and brokers | 681 | 2,062 | 3.0 |
| Law offices | 586 | 5,788 | 9.9 |
| Residential remodelers | 578 | 2,199 | 3.8 |
| Insurance agencies and brokerages | 559 | 3,527 | 6.3 |
| Landscaping services | 528 | 4,529 | 8.6 |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
A Richmond number on Callata
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Richmond, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Richmond, VA metro area, 17 users on RingCentral RingEX Core come to $510.00 a month and on Ooma Office Pro $424.15, at month-to-month list prices checked September 28, 2026. On Callata the same 17 people cost $339.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $339.00 | $4,068.00 |
| Quo (Starter) | $19.00 per user | $323.00 | $3,876.00 |
| Nextiva (Core) | $23.00 per user | $391.00 | $4,692.00 |
| Ooma (Office Pro) | $24.95 per user | $424.15 | $5,089.80 |
| Dialpad (Standard) | $27.00 per user | $459.00 | $5,508.00 |
| RingCentral (RingEX Core) | $30.00 per user | $510.00 | $6,120.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Frequently asked questions
What area code is Richmond, VA?
Richmond has exchanges in 804 and 686; 804 has the most.
How many phone companies have exchanges in Richmond?
36, holding 382 exchanges between them, according to NANPA's 10/01/2026 file.
Can I keep my existing Richmond business number?
Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.
How much is a business phone line in Richmond?
Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 17 users come to $339.00 a month. For comparison, 17 users on RingCentral RingEX Core list at $510.00 a month (checked September 28, 2026).