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Business phone system for drycleaning and laundry services in Maine

24 drycleaning and laundry services operated in Maine in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
24CBP 2023
Employees
130mid-March 2023
Per 100k residents
1.7U.S. 4.6
State rank
44th of 51by count

Drycleaning and laundry services in Maine by the numbers

Maine had 24 drycleaning and laundry services in 2023, according to Census County Business Patterns (NAICS 812320, Drycleaning and Laundry Services (except Coin-Operated)). They employed 130 people in mid-March and reported $3,991,000 in annual payroll. That is the 44th highest count among the 51 states and DC with published figures. Drycleaning and laundry services make up 0.06% of the 43,345 business establishments in the state.

Per 100,000 residents (2024 estimate) Maine has 1.7 drycleaning and laundry services, 63.2% below the national rate of 4.6. The average establishment has 5.4 employees against 5.9 nationally. Payroll per employee is $30,700, 6.1% above the U.S. figure of $28,922.

Drycleaning and laundry services: Maine compared with the U.S., 2023
MeasureMaineUnited States
Establishments2415,801
Mid-March employees130 (moderate noise)93,512
Annual payroll$3,991,000$2,704,600,000
Employees per establishment5.45.9
Payroll per employee$30,700$28,922
Establishments per 100,000 residents1.74.6

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Drycleaning and laundry services by metro area in Maine

Census published dry cleaner counts for 1 metro or micropolitan area that include part of Maine. The largest is Portland, ME, with 18 establishments. Single-state metro and micropolitan areas account for 75% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Drycleaning and laundry services by metro or micropolitan area, Maine, 2023
AreaEstablishmentsEmployeesPer 100k residents
Portland, ME18813.1

Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.

Team sizes at drycleaning and laundry services in Maine

66.7% of Maine's drycleaning and laundry services with employees had fewer than five people in March 2023, compared with 65.9% nationally. 79.2% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.

Drycleaning and laundry services in Maine by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees1666.7%65.9%
5–9 employees312.5%19.7%
10–19 employees520.8%9.7%
20–49 employeesnot published—3.8%
50 or more employees00.0%0.9%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Why the phone matters for drycleaning and laundry services in Maine

Dry cleaners take calls about order status, pickup and delivery, and alterations. Routes and delivery services add scheduling calls.

A few of the calls that come in to drycleaning and laundry services in Maine:

Calls after closing time

After-hours calls are mostly status questions.

Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.

Callata vs. per-seat pricing for drycleaning and laundry services in Maine

Drycleaning and laundry services in Maine average 5.4 employees, so the comparison uses a 5-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 5 users on RingCentral RingEX Core cost $150.00 a month and 5 on Ooma Office Pro cost $124.75. On Callata the same 5 people cost $99.00 a month, less than either per-seat plan.

The annual difference against RingCentral's monthly list price comes to $612. Some vendors discount annual contracts; the table shows month-to-month prices.

Monthly list price for a 5-person dry cleaner
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$99.00$1,188.00
Quo (Starter)$19.00 per user$95.00$1,140.00
Nextiva (Core)$23.00 per user$115.00$1,380.00
Ooma (Office Pro)$24.95 per user$124.75$1,497.00
Dialpad (Standard)$27.00 per user$135.00$1,620.00
RingCentral (RingEX Core)$30.00 per user$150.00$1,800.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in Maine

Maine has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.

Area codes in Maine by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
207742Eastern1947none

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for drycleaning and laundry services in Maine

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Maine, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

How many drycleaning and laundry services are in Maine?

24 in 2023, according to Census County Business Patterns. They employed 130 people in mid-March.

Which Maine metro area has the most drycleaning and laundry services?

Portland, ME, with 18 establishments in 2023.

What does a phone system cost a 5-person dry cleaner?

$150.00 a month on RingCentral RingEX Core or $124.75 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a Maine number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.