CallataGuidesBusiness phone system for other personal care services in Lexington, KY
Other personal care services in the Lexington-Fayette, KY metro area: 62 establishments in 2023, the local area codes, and what phone service costs a 9-person team.
- Establishments
- 62CBP 2023
- Employees
- 566mid-March 2023
- Per 100k residents
- 11.6U.S. 9.4
- Rank
- 90th of 608areas by count
Other personal care services in Lexington, KY by the numbers
The Census Bureau's 2023 County Business Patterns lists 62 establishments classified as Other Personal Care Services (NAICS 812199) in the Lexington-Fayette, KY metro area. Together they reported 566 mid-March employees and $13.3 million of payroll for the year. That ranks 90th of the 608 metro and micropolitan areas where Census published a count for this industry.
With 533,000 residents in the Census 2024 estimate, that is 11.6 other personal care services per 100,000 people, 24.1% above the national rate of 9.4. Establishments average 9.1 employees, 58.5% above the U.S. average of 5.8. Payroll per employee comes to $23,534, 23.5% below the national $30,768.
| Measure | Lexington, KY | Kentucky | United States |
|---|---|---|---|
| Establishments | 62 | 304 | 31,863 |
| Mid-March employees | 566 | 2,057 (moderate noise) | 183,545 |
| Annual payroll | $13,320,000 | $47,868,000 (moderate noise) | $5,647,267,000 |
| Employees per establishment | 9.1 | 6.8 | 5.8 |
| Payroll per employee | $23,534 | $23,271 | $30,768 |
| Establishments per 100,000 residents | 11.6 | 6.6 | 9.4 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big other personal care services in Lexington, KY are
Of the other personal care services in Lexington, KY that had employees in March 2023, 50.0% had fewer than five (the U.S. share is 65.5%). 66.1% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 31 | 50.0% | 65.5% |
| 5–9 employees | 10 | 16.1% | 17.2% |
| 10–19 employees | 13 | 21.0% | 10.6% |
| 20–49 employees | 8 | 12.9% | 6.1% |
| 50 or more employees | 0 | 0.0% | 0.5% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What other personal care services in Lexington, KY use the phone for
This category includes day spas, massage studios and tanning salons. Bookings, gift card purchases and package questions arrive by phone, often while staff are with clients.
Typical inbound and outbound calls for other personal care services in Lexington, KY:
- A client calls to book a massage.
- A client calls about a package.
- A group calls about a spa day.
After-hours calls
Evening calls to book are common.
Callata transcribes voicemail and triages it for urgency, so the first callback in the morning can go to the caller who needs it most.
What a phone system costs a day spa in Lexington, KY
The average day spa in Lexington, KY has 9.1 employees, so a 9-person team is a reasonable benchmark. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 9 users on RingCentral RingEX Core cost $270.00 a month and 9 on Ooma Office Pro cost $224.55. On Callata the same 9 people cost $179.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,092. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $179.00 | $2,148.00 |
| Quo (Starter) | $19.00 per user | $171.00 | $2,052.00 |
| Nextiva (Core) | $23.00 per user | $207.00 | $2,484.00 |
| Ooma (Office Pro) | $24.95 per user | $224.55 | $2,694.60 |
| Dialpad (Standard) | $27.00 per user | $243.00 | $2,916.00 |
| RingCentral (RingEX Core) | $30.00 per user | $270.00 | $3,240.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Lexington, KY
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 859 has the most, with 232 of 255 exchanges (91%). Callata's plan includes up to 3 local numbers; you can pick them in the area codes your clients recognize, subject to carrier inventory, or port the number you already have for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 859 | 232 | Eastern | 2000 | none |
| 502 | 23 | Eastern | 1947 | 761 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other personal care services
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
If you already have a number in Lexington, KY, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many other personal care services are there in Lexington, KY?
Census County Business Patterns counted 62 other personal care services in the Lexington-Fayette, KY metro area in 2023. They employed 566 people in mid-March.
What does a business phone system cost for a 9-person day spa?
At month-to-month list prices checked September 28, 2026, 9 users cost $270.00 a month on RingCentral RingEX Core and $224.55 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $179.00.
What area code should a day spa in Lexington, KY use?
Area code 859 has the most assigned exchanges among the area's named places, followed by 502. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a day spa?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.