CallataGuidesBusiness phone system for other computer related services firms in Kentucky
95 other computer related services firms operated in Kentucky in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 95CBP 2023
- Employees
- 1,039mid-March 2023
- Per 100k residents
- 2.1U.S. 3.9
- State rank
- 31st of 51by count
The computer services firm industry in Kentucky
County Business Patterns counts 95 establishments in Kentucky classified as Other Computer Related Services (NAICS 541519) for 2023. They employed 1,039 people in mid-March and reported $94.5 million in annual payroll. That is the 31st highest count among the 51 states and DC with published figures. Other computer related services firms make up 0.10% of the 94,402 business establishments in the state.
Per 100,000 residents (2024 estimate) Kentucky has 2.1 other computer related services firms, 47.0% below the national rate of 3.9. The average establishment has 10.9 employees against 12.7 nationally. Payroll per employee is $90,927, 26.5% below the U.S. figure of $123,684.
| Measure | Kentucky | United States |
|---|---|---|
| Establishments | 95 | 13,275 |
| Mid-March employees | 1,039 (moderate noise) | 168,654 |
| Annual payroll | $94,473,000 | $20,859,777,000 |
| Employees per establishment | 10.9 | 12.7 |
| Payroll per employee | $90,927 | $123,684 |
| Establishments per 100,000 residents | 2.1 | 3.9 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Kentucky's largest markets for other computer related services firms
Census published computer services firm counts for 6 metro or micropolitan areas that include part of Kentucky. The largest is Cincinnati, OH-KY-IN, with 65 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 38% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Cincinnati, OH-KY-IN | 65 | 688 | 2.8 |
| Louisville, KY-IN | 30 | 432 | 2.2 |
| Lexington, KY | 24 | 159 | 4.5 |
| Bowling Green, KY | 5 | — | 2.6 |
| Frankfort, KY | 4 | — | 5.2 |
| Richmond, KY | 3 | — | 2.3 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at other computer related services firms in Kentucky
75.3% of Kentucky's other computer related services firms with employees had fewer than five people in March 2023, compared with 77.4% nationally. 84.9% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 70 | 75.3% | 77.4% |
| 5–9 employees | 9 | 9.7% | 8.2% |
| 10–19 employees | 3 | 3.2% | 5.3% |
| 20–49 employees | 5 | 5.4% | 4.5% |
| 50 or more employees | 6 | 6.5% | 4.6% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for other computer related services firms in Kentucky
Firms offering computer installation, data recovery and similar services depend on inbound calls from people with an immediate problem. Answering quickly and setting expectations wins the job. That holds for other computer related services firms in Kentucky as much as anywhere.
Typical inbound and outbound calls for other computer related services firms in Kentucky:
- A small office calls to install new workstations.
- The firm calls a client when a job is complete.
- A caller asks about pricing.
Business texting for other computer related services firms
Texts confirming appointments and job completion are common.
Texting from a local number in Kentucky requires carrier registration (10DLC), a one-time $49 fee on Callata.
Phone system pricing for an 11-person computer services firm
Other computer related services firms in Kentucky average 10.9 employees, so the comparison uses an 11-person team. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a computer services firm in Kentucky of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Kentucky
Kentucky has 5 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a computer services firm can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 270 | 769 | Eastern and Central | 1999 | 364 |
| 502 | 735 | Eastern | 1947 | 761 |
| 606 | 639 | Eastern and Central | 1955 | none |
| 859 | 563 | Eastern | 2000 | none |
| 364 | 72 | Eastern and Central | 2014 | 270 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for other computer related services firms in Kentucky
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Kentucky is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many other computer related services firms are in Kentucky?
95 in 2023, according to Census County Business Patterns. They employed 1,039 people in mid-March.
Which Kentucky metro area has the most other computer related services firms?
Cincinnati, OH-KY-IN, with 65 establishments in 2023.
What does a phone system cost an 11-person computer services firm?
$330.00 a month on RingCentral RingEX Core or $274.45 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $219.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Kentucky number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.