CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Maine
21 computer and office machine repair and maintenance shops operated in Maine in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 21CBP 2023
- Employees
- 45mid-March 2023
- Per 100k residents
- 1.5U.S. 1.3
- State rank
- 42nd of 51by count
The computer repair shop industry in Maine
County Business Patterns counts 21 establishments in Maine classified as Computer and Office Machine Repair and Maintenance (NAICS 811212) for 2023. They employed 45 people in mid-March and reported $1,649,000 in annual payroll. That is the 42nd highest count among the 51 states and DC with published figures. Computer and office machine repair and maintenance shops make up 0.05% of the 43,345 business establishments in the state.
Per 100,000 residents (2024 estimate) Maine has 1.5 computer and office machine repair and maintenance shops, 12.2% above the national rate of 1.3. The average establishment has 2.1 employees against 6.3 nationally. Payroll per employee is $36,644, 37.0% below the U.S. figure of $58,167.
| Measure | Maine | United States |
|---|---|---|
| Establishments | 21 | 4,531 |
| Mid-March employees | 45 (moderate noise) | 28,425 |
| Annual payroll | $1,649,000 | $1,653,400,000 |
| Employees per establishment | 2.1 | 6.3 |
| Payroll per employee | $36,644 | $58,167 |
| Establishments per 100,000 residents | 1.5 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where computer and office machine repair and maintenance shops in Maine are concentrated
Census published computer repair shop counts for 3 metro or micropolitan areas that include part of Maine. The largest is Bangor, ME, with 5 establishments. Single-state metro and micropolitan areas account for 67% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Bangor, ME | 5 | 5 | 3.2 |
| Augusta, ME | 5 | — | 3.9 |
| Portland, ME | 4 | 10 | 0.7 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at computer and office machine repair and maintenance shops in Maine
100.0% of Maine's computer and office machine repair and maintenance shops with employees had fewer than five people in March 2023, compared with 74.1% nationally. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 19 | 100.0% | 74.1% |
| 5–9 employees | not published | — | 15.1% |
| 10–19 employees | not published | — | 6.1% |
| 20–49 employees | not published | — | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls a computer repair shop in Maine has to catch
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming.
Calls a computer repair shop in Maine might handle in a typical week include:
- A customer asks about data transfer to a new computer.
- The shop calls a customer with a repair estimate.
- A customer calls to check on a repair.
Calls after closing time
After-hours calls are mostly status questions that a text update can answer.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a computer repair shop in Maine
Computer and office machine repair and maintenance shops in Maine average 2.1 employees, so the comparison uses a 2-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 2 users on RingCentral RingEX Core cost $60.00 a month and 2 on Ooma Office Pro cost $49.90. Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 2 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Maine
Maine has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 207 | 742 | Eastern | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for computer and office machine repair and maintenance shops in Maine
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Maine, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are in Maine?
21 in 2023, according to Census County Business Patterns. They employed 45 people in mid-March.
Which Maine metro area has the most computer and office machine repair and maintenance shops?
Bangor, ME, with 5 establishments in 2023.
What does a phone system cost a 2-person computer repair shop?
$60.00 a month on RingCentral RingEX Core or $49.90 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Maine number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.