CallataGuidesBusiness phone system for computer and office machine repair and maintenance shops in Austin, TX
Computer and office machine repair and maintenance shops in the Austin-Round Rock-San Marcos, TX metro area: 29 establishments in 2023, the local area codes, and what phone service costs an 11-person team.
- Establishments
- 29CBP 2023
- Employees
- 321mid-March 2023
- Per 100k residents
- 1.1U.S. 1.3
- Rank
- 33rd of 259areas by count
How many computer and office machine repair and maintenance shops are in Austin, TX?
County Business Patterns counts 29 computer and office machine repair and maintenance shops (NAICS 811212, Computer and Office Machine Repair and Maintenance) in the Austin-Round Rock-San Marcos, TX metro area for 2023. They employed 321 people in mid-March and paid $24.2 million in annual payroll. By establishment count the area is 33rd out of 259 areas with published figures for computer and office machine repair and maintenance shops.
Measured against its 2.6 million residents (2024 estimate), the area has 1.1 computer and office machine repair and maintenance shops per 100,000 people; the U.S. rate is 1.3, so Austin, TX is 14.7% below the national figure. The average establishment here has 11.1 employees, compared with 6.3 nationally. Payroll per employee comes to $75,271, 29.4% above the national $58,167.
| Measure | Austin, TX | Texas | United States |
|---|---|---|---|
| Establishments | 29 | 365 | 4,531 |
| Mid-March employees | 321 | 4,694 | 28,425 |
| Annual payroll | $24,162,000 (moderate noise) | $273,283,000 (moderate noise) | $1,653,400,000 |
| Employees per establishment | 11.1 | 12.9 | 6.3 |
| Payroll per employee | $75,271 | $58,220 | $58,167 |
| Establishments per 100,000 residents | 1.1 | 1.2 | 1.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big computer and office machine repair and maintenance shops in Austin, TX are
Of the computer and office machine repair and maintenance shops in Austin, TX that had employees in March 2023, 64.3% had fewer than five (the U.S. share is 74.1%). 78.6% had fewer than ten. For a business of a few people, phone coverage is a staffing question as much as a technology one: someone has to be free to pick up, or the call needs somewhere sensible to go.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 18 | 64.3% | 74.1% |
| 5–9 employees | 4 | 14.3% | 15.1% |
| 10–19 employees | 3 | 10.7% | 6.1% |
| 20–49 employees | 3 | 10.7% | 3.1% |
| 50 or more employees | 0 | 0.0% | 1.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for computer and office machine repair and maintenance shops in Austin, TX
Repair shops get calls asking whether they can fix a device, how much it will cost and when it will be ready. Answering those questions quickly keeps walk-ins coming. That holds for computer and office machine repair and maintenance shops in Austin, TX as much as anywhere.
Typical inbound and outbound calls for computer and office machine repair and maintenance shops in Austin, TX:
- The shop calls a customer with a repair estimate.
- A customer calls to ask whether a laptop screen can be replaced.
- A customer calls to check on a repair.
What computer and office machine repair and maintenance shops text about
Shops text repair estimates and ready-for-pickup notices.
Texts sent from a local business number in Austin, TX have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a computer repair shop in Austin, TX
The average computer repair shop in Austin, TX has 11.1 employees, so an 11-person team is a reasonable benchmark. On a per-user plan that headcount sets the bill: $274.45 a month on Ooma Office Pro or $330.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $219.00 a month for 11 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,332 less than RingCentral for a computer repair shop in Austin, TX of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $219.00 | $2,628.00 |
| Quo (Starter) | $19.00 per user | $209.00 | $2,508.00 |
| Nextiva (Core) | $23.00 per user | $253.00 | $3,036.00 |
| Ooma (Office Pro) | $24.95 per user | $274.45 | $3,293.40 |
| Dialpad (Standard) | $27.00 per user | $297.00 | $3,564.00 |
| RingCentral (RingEX Core) | $30.00 per user | $330.00 | $3,960.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Local area codes for computer and office machine repair and maintenance shops in Austin, TX
NANPA records place the exchanges of the area's named cities and towns in 4 area codes. 512 has the most, with 731 of 1,031 exchanges (71%). A local number lets customers in Austin, TX call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 512 | 731 | Central | 1947 | 737 |
| 737 | 289 | Central | 2013 | 512 |
| 254 | 6 | Central | 1997 | none |
| 830 | 5 | Central | 1997 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
What computer and office machine repair and maintenance shops in Austin, TX get with Callata
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Austin, TX is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many computer and office machine repair and maintenance shops are there in Austin, TX?
Census County Business Patterns counted 29 computer and office machine repair and maintenance shops in the Austin-Round Rock-San Marcos, TX metro area in 2023. They employed 321 people in mid-March.
What does a business phone system cost for an 11-person computer repair shop?
At month-to-month list prices checked September 28, 2026, 11 users cost $330.00 a month on RingCentral RingEX Core and $274.45 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $219.00.
What area code should a computer repair shop in Austin, TX use?
Area code 512 has the most assigned exchanges among the area's named places, followed by 737 and 254. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a computer repair shop?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.