CallataGuidesBusiness phone system for family clothing stores in Akron, OH
Family clothing stores in the Akron, OH metro area: 57 establishments in 2023, the local area codes, and what phone service costs a 21-person team.
- Establishments
- 57CBP 2023
- Employees
- 1,222mid-March 2023
- Per 100k residents
- 8.1U.S. 8.2
- Rank
- 88th of 607areas by count
Family clothing stores in Akron, OH by the numbers
The Census Bureau's 2023 County Business Patterns lists 57 establishments classified as Family Clothing Stores (NAICS 448140) in the Akron, OH metro area. They employed 1,222 people in mid-March and paid $19.2 million in annual payroll. By establishment count the area is 88th out of 607 areas with published figures for family clothing stores.
Measured against its 702,000 residents (2024 estimate), the area has 8.1 family clothing stores per 100,000 people; the U.S. rate is 8.2, so Akron, OH is in line with the national figure. The average establishment here has 21.4 employees, compared with 26.4 nationally. Payroll per employee comes to $15,700, 29.5% below the national $22,257.
| Measure | Akron, OH | Ohio | United States |
|---|---|---|---|
| Establishments | 57 | 779 | 27,986 |
| Mid-March employees | 1,222 | 19,849 | 739,932 |
| Annual payroll | $19,185,000 | $371,411,000 | $16,468,650,000 |
| Employees per establishment | 21.4 | 25.5 | 26.4 |
| Payroll per employee | $15,700 | $18,712 | $22,257 |
| Establishments per 100,000 residents | 8.1 | 6.6 | 8.2 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
How big family clothing stores in Akron, OH are
Of the family clothing stores in Akron, OH that had employees in March 2023, 14.0% had fewer than five (the U.S. share is 17.7%). 35.1% had fewer than ten. When a business has only a few people, whoever is free answers the phone, and calls that arrive while everyone is busy go to voicemail unless they are routed somewhere else.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 8 | 14.0% | 17.7% |
| 5–9 employees | 12 | 21.1% | 17.1% |
| 10–19 employees | 13 | 22.8% | 21.1% |
| 20–49 employees | 19 | 33.3% | 27.5% |
| 50 or more employees | 5 | 8.8% | 16.7% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for family clothing stores in Akron, OH
Independent clothing stores take calls about sizes, holds and alterations. Personal service helps compete with larger retailers.
Typical inbound and outbound calls for family clothing stores in Akron, OH:
- A customer calls to ask whether a size is available.
- The store calls a customer when an item arrives.
- A customer calls about returns.
Business texting for family clothing stores
Stores text hold confirmations and new-arrival notices to customers who opted in.
Texts sent from a local business number in Akron, OH have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a clothing store in Akron, OH
The average clothing store in Akron, OH has 21.4 employees, so a 21-person team is a reasonable benchmark. Priced per seat, 21 users would run $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro (month-to-month list prices, checked September 28, 2026). Callata comes to $419.00 a month for 21 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $2,532 less than RingCentral for a clothing store in Akron, OH of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $419.00 | $5,028.00 |
| Quo (Starter) | $19.00 per user | $399.00 | $4,788.00 |
| Nextiva (Core) | $23.00 per user | $483.00 | $5,796.00 |
| Ooma (Office Pro) | $24.95 per user | $523.95 | $6,287.40 |
| Dialpad (Standard) | $27.00 per user | $567.00 | $6,804.00 |
| RingCentral (RingEX Core) | $30.00 per user | $630.00 | $7,560.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Akron, OH
NANPA records place the exchanges of the area's named cities and towns in 2 area codes. 330 has the most, with 239 of 360 exchanges (66%). A local number lets customers in Akron, OH call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 330 | 239 | Eastern | 1996 | 234 |
| 234 | 121 | Eastern | 2000 | 330 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for family clothing stores
For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.
Porting a number you already use in Akron, OH is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many family clothing stores are there in Akron, OH?
Census County Business Patterns counted 57 family clothing stores in the Akron, OH metro area in 2023. They employed 1,222 people in mid-March.
What does a business phone system cost for a 21-person clothing store?
At month-to-month list prices checked September 28, 2026, 21 users cost $630.00 a month on RingCentral RingEX Core and $523.95 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $419.00.
What area code should a clothing store in Akron, OH use?
Area code 330 has the most assigned exchanges among the area's named places, followed by 234. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a clothing store?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.