CallataGuides

Business phone system for civic and social organizations in North Carolina

538 civic and social organizations operated in North Carolina in 2023. Where they are, how big their teams are, and what phone service costs them.

Establishments
538CBP 2023
Employees
3,928mid-March 2023
Per 100k residents
4.9U.S. 7.3
State rank
14th of 51by count

How many civic and social organizations operate in North Carolina

The Census Bureau counted 538 civic and social organizations in North Carolina in its 2023 County Business Patterns (NAICS 813410). They employed 3,928 people in mid-March and reported $115.6 million in annual payroll. That is the 14th highest count among the 51 states and DC with published figures. Civic and social organizations make up 0.21% of the 258,169 business establishments in the state.

Per 100,000 residents (2024 estimate) North Carolina has 4.9 civic and social organizations, 32.9% below the national rate of 7.3. The average establishment has 7.3 employees against 8.2 nationally. Payroll per employee is $29,419, 6.1% below the U.S. figure of $31,334.

Civic and social organizations: North Carolina compared with the U.S., 2023
MeasureNorth CarolinaUnited States
Establishments53824,698
Mid-March employees3,928201,423
Annual payroll$115,556,000$6,311,461,000
Employees per establishment7.38.2
Payroll per employee$29,419$31,334
Establishments per 100,000 residents4.97.3

Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.

Where civic and social organizations in North Carolina are concentrated

Census published civic and social organization counts for 32 metro or micropolitan areas that include part of North Carolina. The largest is Charlotte, NC-SC, with 111 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 74% of the statewide total; the rest are outside any published area or in areas Census suppressed.

Civic and social organizations by metro or micropolitan area, North Carolina, 2023
AreaEstablishmentsEmployeesPer 100k residents
Charlotte, NC-SC1111,2673.8
Virginia Beach, VA-NC1071,2426.0
Raleigh, NC714424.5
Durham, NC392926.3
Winston, NC372175.2
Greensboro, NC333314.1
Asheville, NC28996.6
Wilmington, NC232654.8
Hickory, NC21965.6
Fayetteville, NC14613.6
Greenville, NC10455.5
Morehead City, NC1016714.2
New Bern, NC9—7.1
Goldsboro, NC9597.5
Pinehurst, NC9718.3
Elizabeth City, NC71916.9
Jacksonville, NC6122.8
Burlington, NC6—3.3
Lumberton, NC6—5.1
Sanford, NC6—8.8
Kinston, NC63210.8
Brevard, NC64317.6
Anderson Creek, NC5153.4
Shelby, NC5—4.9
Albemarle, NC5217.4

Top 25 of 32 areas by establishments. Source: Census CBP 2023.

Team sizes at civic and social organizations in North Carolina

63.4% of North Carolina's civic and social organizations with employees had fewer than five people in March 2023, compared with 56.8% nationally. 81.7% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.

Civic and social organizations in North Carolina by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees34063.4%56.8%
5–9 employees9818.3%23.8%
10–19 employees5510.3%12.0%
20–49 employees295.4%5.1%
50 or more employees142.6%2.2%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

What civic and social organizations in North Carolina use the phone for

Clubs, lodges and civic groups take calls about membership, events and hall rentals, often with volunteer or part-time staff. A shared line that rings several volunteers keeps calls from being missed.

Calls a civic and social organization in North Carolina might handle in a typical week include:

Business texting for civic and social organizations

Organizations text event reminders to members who opted in.

Texting from a local number in North Carolina requires carrier registration (10DLC), a one-time $49 fee on Callata.

Phone system pricing for a 7-person civic and social organization

Civic and social organizations in North Carolina average 7.3 employees, so the comparison uses a 7-person team. On a per-user plan that headcount sets the bill: $174.65 a month on Ooma Office Pro or $210.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.

Over a year, that is $852 less than RingCentral for a civic and social organization in North Carolina of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.

Monthly list price for a 7-person civic and social organization
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$139.00$1,668.00
Quo (Starter)$19.00 per user$133.00$1,596.00
Nextiva (Core)$23.00 per user$161.00$1,932.00
Ooma (Office Pro)$24.95 per user$174.65$2,095.80
Dialpad (Standard)$27.00 per user$189.00$2,268.00
RingCentral (RingEX Core)$30.00 per user$210.00$2,520.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Area codes in North Carolina

North Carolina has 10 geographic area codes in service according to NANPA. Callata includes up to 3 local numbers, so a civic and social organization can hold a number in more than one of them.

Area codes in North Carolina by assigned exchanges
Area codeExchangesTime zoneIn service sinceOverlay with
910785Eastern1993472
336783Eastern1997743
704782Eastern1947980
919781Eastern1954984
828724Eastern1998none
252695Eastern1998none
980463Eastern2001704
984295Eastern2012919
743160Eastern2016336
472106Eastern2022910

Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.

How Callata works for civic and social organizations in North Carolina

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

Porting a number you already use in North Carolina is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

How many civic and social organizations are in North Carolina?

538 in 2023, according to Census County Business Patterns. They employed 3,928 people in mid-March.

Which North Carolina metro area has the most civic and social organizations?

Charlotte, NC-SC, with 111 establishments in 2023.

What does a phone system cost a 7-person civic and social organization?

$210.00 a month on RingCentral RingEX Core or $174.65 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $139.00 on Callata ($99 a month with 5 users included, then $20 per additional user).

Do I need to register to text customers from a North Carolina number?

Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.