Business phone system for civic and social organizations in Minnesota
965 civic and social organizations operated in Minnesota in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 965CBP 2023
- Employees
- 9,306mid-March 2023
- Per 100k residents
- 16.7U.S. 7.3
- State rank
- 8th of 51by count
The civic and social organization industry in Minnesota
County Business Patterns counts 965 establishments in Minnesota classified as Civic and Social Organizations (NAICS 813410) for 2023. They employed 9,306 people in mid-March and reported $178.5 million in annual payroll. That is the 8th highest count among the 51 states and DC with published figures. Civic and social organizations make up 0.62% of the 154,455 business establishments in the state.
Per 100,000 residents (2024 estimate) Minnesota has 16.7 civic and social organizations, 129.4% above the national rate of 7.3. The average establishment has 9.6 employees against 8.2 nationally. Payroll per employee is $19,182, 38.8% below the U.S. figure of $31,334.
| Measure | Minnesota | United States |
|---|---|---|
| Establishments | 965 | 24,698 |
| Mid-March employees | 9,306 | 201,423 |
| Annual payroll | $178,509,000 | $6,311,461,000 |
| Employees per establishment | 9.6 | 8.2 |
| Payroll per employee | $19,182 | $31,334 |
| Establishments per 100,000 residents | 16.7 | 7.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where civic and social organizations in Minnesota are concentrated
Census published civic and social organization counts for 28 metro or micropolitan areas that include part of Minnesota. The largest is Minneapolis, MN-WI, with 395 establishments (a multi-state area; its count covers every state it spans). Single-state metro and micropolitan areas account for 32% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Minneapolis, MN-WI | 395 | 4,597 | 10.5 |
| Duluth, MN-WI | 51 | 405 | 18.1 |
| St. Cloud, MN | 50 | 321 | 24.3 |
| Rochester, MN | 44 | 370 | 19.1 |
| Brainerd, MN | 37 | 360 | 37.0 |
| Fargo, ND-MN | 36 | 231 | 13.4 |
| Sioux Falls, SD-MN | 30 | 146 | 9.7 |
| La Crosse, WI-MN | 21 | 128 | 12.3 |
| Grand Forks, ND-MN | 19 | 116 | 18.2 |
| Mankato, MN | 17 | 154 | 16.2 |
| Red Wing, MN | 16 | 109 | 33.3 |
| Fergus Falls, MN | 15 | 137 | 24.6 |
| Hutchinson, MN | 14 | 159 | 38.1 |
| Grand Rapids, MN | 13 | 134 | 28.6 |
| Faribault, MN | 12 | 115 | 17.4 |
| Winona, MN | 12 | 84 | 24.0 |
| Alexandria, MN | 11 | 89 | 27.5 |
| Albert Lea, MN | 11 | 123 | 36.3 |
| Bemidji, MN | 9 | — | 19.2 |
| Owatonna, MN | 9 | 136 | 24.0 |
| Willmar, MN | 7 | 132 | 15.7 |
| Austin, MN | 7 | — | 17.1 |
| New Ulm, MN | 7 | 28 | 27.2 |
| Marshall, MN | 6 | 21 | 23.5 |
| Worthington, MN | 6 | 85 | 27.3 |
Top 25 of 28 areas by establishments. Source: Census CBP 2023.
Team sizes at civic and social organizations in Minnesota
47.4% of Minnesota's civic and social organizations with employees had fewer than five people in March 2023, compared with 56.8% nationally. 67.9% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 457 | 47.4% | 56.8% |
| 5–9 employees | 198 | 20.5% | 23.8% |
| 10–19 employees | 178 | 18.4% | 12.0% |
| 20–49 employees | 113 | 11.7% | 5.1% |
| 50 or more employees | 19 | 2.0% | 2.2% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What civic and social organizations in Minnesota use the phone for
Clubs, lodges and civic groups take calls about membership, events and hall rentals, often with volunteer or part-time staff. A shared line that rings several volunteers keeps calls from being missed.
Typical inbound and outbound calls for civic and social organizations in Minnesota:
- The organization calls members about a meeting.
- A vendor calls about an event.
- A member calls about an event.
After-hours calls
After-hours calls are mostly rental inquiries.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
Callata vs. per-seat pricing for civic and social organizations in Minnesota
Civic and social organizations in Minnesota average 9.6 employees, so the comparison uses a 10-person team. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 10 users on RingCentral RingEX Core cost $300.00 a month and 10 on Ooma Office Pro cost $249.50. On Callata the same 10 people cost $199.00 a month, less than either per-seat plan.
The annual difference against RingCentral's monthly list price comes to $1,212. Some vendors discount annual contracts; the table shows month-to-month prices.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Minnesota
Minnesota has 8 geographic area codes in service according to NANPA. You can choose local numbers in the area codes your members know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 507 | 765 | Central | 1954 | 924 |
| 218 | 708 | Central | 1947 | none |
| 612 | 590 | Central | 1947 | none |
| 320 | 511 | Central | 1996 | none |
| 651 | 474 | Central | 1998 | none |
| 763 | 367 | Central | 2000 | none |
| 952 | 340 | Central | 2000 | none |
| 924 | 0 | Central | 2024 | 507 |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for civic and social organizations in Minnesota
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Minnesota, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many civic and social organizations are in Minnesota?
965 in 2023, according to Census County Business Patterns. They employed 9,306 people in mid-March.
Which Minnesota metro area has the most civic and social organizations?
Minneapolis, MN-WI, with 395 establishments in 2023.
What does a phone system cost a 10-person civic and social organization?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Minnesota number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.