CallataGuidesBusiness phone system for carpet and upholstery cleaning services in Montana
42 carpet and upholstery cleaning services operated in Montana in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 42CBP 2023
- Employees
- 117mid-March 2023
- Per 100k residents
- 3.7U.S. 2.0
- State rank
- 38th of 50by count
The carpet and upholstery cleaning company industry in Montana
County Business Patterns counts 42 establishments in Montana classified as Carpet and Upholstery Cleaning Services (NAICS 561740) for 2023. They employed 117 people in mid-March and reported $3,703,000 in annual payroll. That is the 38th highest count among the 50 states and DC with published figures. Carpet and upholstery cleaning services make up 0.10% of the 42,566 business establishments in the state.
Per 100,000 residents (2024 estimate) Montana has 3.7 carpet and upholstery cleaning services, 88.2% above the national rate of 2.0. The average establishment has 2.8 employees against 5.4 nationally. Payroll per employee is $31,650, 22.6% below the U.S. figure of $40,900.
| Measure | Montana | United States |
|---|---|---|
| Establishments | 42 | 6,673 |
| Mid-March employees | 117 | 36,157 |
| Annual payroll | $3,703,000 (moderate noise) | $1,478,811,000 |
| Employees per establishment | 2.8 | 5.4 |
| Payroll per employee | $31,650 | $40,900 |
| Establishments per 100,000 residents | 3.7 | 2.0 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where carpet and upholstery cleaning services in Montana are concentrated
Census published carpet and upholstery cleaning company counts for 6 metro or micropolitan areas that include part of Montana. The largest is Bozeman, MT, with 9 establishments. Single-state metro and micropolitan areas account for 81% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Bozeman, MT | 9 | 23 | 7.1 |
| Billings, MT | 6 | — | 3.1 |
| Great Falls, MT | 6 | — | 7.1 |
| Helena, MT | 5 | 7 | 5.2 |
| Missoula, MT | 4 | 9 | 3.1 |
| Kalispell, MT | 4 | — | 3.5 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at carpet and upholstery cleaning services in Montana
82.9% of Montana's carpet and upholstery cleaning services with employees had fewer than five people in March 2023, compared with 72.4% nationally. 100.0% had fewer than ten. That is the size of team where a missed call usually means nobody was free, not that nobody was on staff.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 34 | 82.9% | 72.4% |
| 5–9 employees | 7 | 17.1% | 15.3% |
| 10–19 employees | not published | — | 7.4% |
| 20–49 employees | not published | — | 3.8% |
| 50 or more employees | 0 | 0.0% | 1.0% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Why the phone matters for carpet and upholstery cleaning services in Montana
Carpet cleaning is booked by phone, often after a spill or before a move. Quick answers on price and availability win jobs. That holds for carpet and upholstery cleaning services in Montana as much as anywhere.
A few of the calls that come in to carpet and upholstery cleaning services in Montana:
- A tenant calls about cleaning before move-out.
- A customer calls about upholstery cleaning.
- A property manager calls about multiple units.
Calls after closing time
Water-damage calls can be urgent; others are routine bookings.
Callata voicemail is transcribed and triaged for urgency, and business-hours routing decides where calls go once you close.
What a phone system costs a carpet and upholstery cleaning company in Montana
Carpet and upholstery cleaning services in Montana average 2.8 employees, so the comparison uses a 3-person team. On a per-user plan that headcount sets the bill: $74.85 a month on Ooma Office Pro or $90.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata is $99.00 a month with 5 users included, which is more than either per-seat plan for 3 people; it becomes the lower price at 4 users or more.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $57.00 | $684.00 |
| Nextiva (Core) | $23.00 per user | $69.00 | $828.00 |
| Ooma (Office Pro) | $24.95 per user | $74.85 | $898.20 |
| Dialpad (Standard) | $27.00 per user | $81.00 | $972.00 |
| RingCentral (RingEX Core) | $30.00 per user | $90.00 | $1,080.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Montana
Montana has 1 geographic area code in service according to NANPA. You can choose local numbers in the area codes your customers know, subject to carrier inventory, or port your current number for free.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 406 | 754 | Mountain | 1947 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for carpet and upholstery cleaning services in Montana
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
If you already have a number in Montana, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
How many carpet and upholstery cleaning services are in Montana?
42 in 2023, according to Census County Business Patterns. They employed 117 people in mid-March.
Which Montana metro area has the most carpet and upholstery cleaning services?
Bozeman, MT, with 9 establishments in 2023.
What does a phone system cost a 3-person carpet and upholstery cleaning company?
$90.00 a month on RingCentral RingEX Core or $74.85 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $99.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Montana number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.