CallataGuidesBusiness phone system for passenger car rental agencies in Virginia Beach, VA-NC
Passenger car rental agencies in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area: 66 establishments in 2023, the local area codes, and what phone service costs a 2-person team.
- Establishments
- 66CBP 2023
- Per 100k residents
- 3.7U.S. 2.8
- Rank
- 34th of 367areas by count
Passenger car rental agencies in Virginia Beach, VA-NC by the numbers
County Business Patterns counts 66 passenger car rental agencies (NAICS 532111, Passenger Car Rental) in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area for 2023. By establishment count the area is 34th out of 367 areas with published figures for passenger car rental agencies.
Measured against its 1.8 million residents (2024 estimate), the area has 3.7 passenger car rental agencies per 100,000 people; the U.S. rate is 2.8, so Virginia Beach, VA-NC is 31.0% above the national figure.
| Measure | Virginia Beach, VA-NC | Virginia | United States |
|---|---|---|---|
| Establishments | 66 | 270 | 9,548 |
| Mid-March employees | 724 (high noise) | 2,395 (high noise) | 84,637 (high noise) |
| Annual payroll | $32,879,000 (high noise) | $116,947,000 (high noise) | $4,246,355,000 (high noise) |
| Employees per establishment | — | — | — |
| Payroll per employee | — | — | — |
| Establishments per 100,000 residents | 3.7 | 3.1 | 2.8 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Establishment size: passenger car rental agencies in Virginia Beach, VA-NC
Of the passenger car rental agencies in Virginia Beach, VA-NC that had employees in March 2023, 49.2% had fewer than five (the U.S. share is 46.7%). 83.6% had fewer than ten. Small teams usually share the phone: the person who answers is often also serving a customer or doing the job, which is when calls get missed.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 30 | 49.2% | 46.7% |
| 5–9 employees | 21 | 34.4% | 30.5% |
| 10–19 employees | 10 | 16.4% | 15.2% |
| 20–49 employees | not published | — | 4.7% |
| 50 or more employees | 0 | 0.0% | 2.9% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
What passenger car rental agencies in Virginia Beach, VA-NC use the phone for
Rental agencies take reservation, extension and return calls. Independent and franchise locations rely on the phone for local customers.
Calls a car rental agency in Virginia Beach, VA-NC might handle in a typical week include:
- A customer calls to extend a rental.
- A body shop calls to arrange a replacement vehicle.
- A traveler calls about availability.
Business texting for passenger car rental agencies
Agencies text pickup instructions and return reminders.
Texts sent from a local business number in Virginia Beach, VA-NC have to be registered with carriers first (10DLC); on Callata that is a one-time $49 fee, after which the whole team can text from the shared number.
What a phone system costs a car rental agency in Virginia Beach, VA-NC
Census did not publish a reliable employee count for passenger car rental agencies in Virginia Beach, VA-NC, so this comparison uses the U.S. average of 2 people per establishment. Per-seat business phone plans bill every one of those people. At month-to-month list prices checked September 28, 2026, 2 users on RingCentral RingEX Core cost $60.00 a month and 2 on Ooma Office Pro cost $49.90. Callata costs $99.00 a month ($99 a month with 5 users included, then $20 per additional user), so at this team size both per-seat plans are cheaper; Callata drops below them from 4 users.
At this team size the per-seat plans cost less than Callata's $99 base price, which already covers 5 users; Callata becomes the lower price from 4 users.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $99.00 | $1,188.00 |
| Quo (Starter) | $19.00 per user | $38.00 | $456.00 |
| Nextiva (Core) | $23.00 per user | $46.00 | $552.00 |
| Ooma (Office Pro) | $24.95 per user | $49.90 | $598.80 |
| Dialpad (Standard) | $27.00 per user | $54.00 | $648.00 |
| RingCentral (RingEX Core) | $30.00 per user | $60.00 | $720.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Which area code to use in Virginia Beach, VA-NC
NANPA records place the exchanges of the area's named cities and towns in 3 area codes. 757 has the most, with 69 of 85 exchanges (81%). A local number lets renters in Virginia Beach, VA-NC call without dialing out of area. Callata includes up to 3 local numbers, and which numbers are open in an area code depends on carrier inventory when you choose.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 757 | 69 | Eastern | 1996 | 948 |
| 948 | 11 | Eastern | 2022 | 757 |
| 252 | 5 | Eastern | 1998 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
Setting up Callata for a car rental agency in Virginia Beach, VA-NC
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Virginia Beach, VA-NC is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many passenger car rental agencies are there in Virginia Beach, VA-NC?
Census County Business Patterns counted 66 passenger car rental agencies in the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area in 2023.
What does a business phone system cost for a 2-person car rental agency?
At month-to-month list prices checked September 28, 2026, 2 users cost $60.00 a month on RingCentral RingEX Core and $49.90 on Ooma Office Pro. On Callata, $99 a month with 5 users included, then $20 per additional user, the same team pays $99.00.
What area code should a car rental agency in Virginia Beach, VA-NC use?
Area code 757 has the most assigned exchanges among the area's named places, followed by 948 and 252. If you already have a local number, you can port it to Callata for free.
Can an AI receptionist answer calls for a car rental agency?
Yes. Callata's optional AI agents can answer when the team is busy or closed, take a message, text, email or transfer the call. They disclose that they are AI and are billed from prepaid AI minutes at $0.25 per minute.