CallataGuidesBusiness phone system for automotive parts and accessories stores in Hawaii
123 automotive parts and accessories stores operated in Hawaii in 2023. Where they are, how big their teams are, and what phone service costs them.
- Establishments
- 123CBP 2023
- Employees
- 1,189mid-March 2023
- Per 100k residents
- 8.5U.S. 11.3
- State rank
- 45th of 51by count
Automotive parts and accessories stores in Hawaii by the numbers
The Census Bureau counted 123 automotive parts and accessories stores in Hawaii in its 2023 County Business Patterns (NAICS 441310). They employed 1,189 people in mid-March and reported $48.7 million in annual payroll. That is the 45th highest count among the 51 states and DC with published figures. Automotive parts and accessories stores make up 0.37% of the 32,911 business establishments in the state.
Per 100,000 residents (2024 estimate) Hawaii has 8.5 automotive parts and accessories stores, 25.0% below the national rate of 11.3. The average establishment has 9.7 employees against 9.9 nationally. Payroll per employee is $40,929, 19.2% above the U.S. figure of $34,326.
| Measure | Hawaii | United States |
|---|---|---|
| Establishments | 123 | 38,567 |
| Mid-March employees | 1,189 (moderate noise) | 380,068 |
| Annual payroll | $48,664,000 | $13,046,177,000 |
| Employees per establishment | 9.7 | 9.9 |
| Payroll per employee | $40,929 | $34,326 |
| Establishments per 100,000 residents | 8.5 | 11.3 |
Census County Business Patterns 2023 (mid-March employment; annual payroll). Employees and payroll flagged high-noise are shown but not used in the text. Residents: Census Vintage 2024 estimates.
Where automotive parts and accessories stores in Hawaii are concentrated
Census published auto parts store counts for 4 metro or micropolitan areas that include part of Hawaii. The largest is Urban Honolulu, HI, with 78 establishments. Single-state metro and micropolitan areas account for 100% of the statewide total; the rest are outside any published area or in areas Census suppressed.
| Area | Establishments | Employees | Per 100k residents |
|---|---|---|---|
| Urban Honolulu, HI | 78 | 714 | 7.8 |
| Hilo, HI | 24 | 283 | 11.4 |
| Kahului, HI | 17 | 148 | 10.4 |
| Kapaa, HI | 4 | 44 | 5.4 |
Source: Census County Business Patterns 2023; population from Census Vintage 2024 estimates.
Team sizes at automotive parts and accessories stores in Hawaii
34.1% of Hawaii's automotive parts and accessories stores with employees had fewer than five people in March 2023, compared with 27.5% nationally. 60.2% had fewer than ten. At that size the phone is shared, so routing (who rings, when, and what happens after hours) matters more than the number of desk phones.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 42 | 34.1% | 27.5% |
| 5–9 employees | 32 | 26.0% | 30.8% |
| 10–19 employees | 36 | 29.3% | 34.2% |
| 20–49 employees | 13 | 10.6% | 6.7% |
| 50 or more employees | 0 | 0.0% | 0.8% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Calls an auto parts store in Hawaii has to catch
Parts stores answer calls from repair shops and do-it-yourself customers about availability. Quick lookups keep shop customers loyal.
A few of the calls that come in to automotive parts and accessories stores in Hawaii:
- A shop calls about a delivery.
- A customer calls about a special order.
- A customer calls about a battery.
What automotive parts and accessories stores text about
Stores text special-order arrival notices.
Texting from a local number in Hawaii requires carrier registration (10DLC), a one-time $49 fee on Callata.
What a phone system costs an auto parts store in Hawaii
Automotive parts and accessories stores in Hawaii average 9.7 employees, so the comparison uses a 10-person team. On a per-user plan that headcount sets the bill: $249.50 a month on Ooma Office Pro or $300.00 on RingCentral RingEX Core at list price (checked September 28, 2026). Callata comes to $199.00 a month for 10 users ($99 a month with 5 users included, then $20 per additional user), below both.
Over a year, that is $1,212 less than RingCentral for an auto parts store in Hawaii of that size. Annual contracts lower some competitors' prices, so compare the plan you would actually sign.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $199.00 | $2,388.00 |
| Quo (Starter) | $19.00 per user | $190.00 | $2,280.00 |
| Nextiva (Core) | $23.00 per user | $230.00 | $2,760.00 |
| Ooma (Office Pro) | $24.95 per user | $249.50 | $2,994.00 |
| Dialpad (Standard) | $27.00 per user | $270.00 | $3,240.00 |
| RingCentral (RingEX Core) | $30.00 per user | $300.00 | $3,600.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Area codes in Hawaii
Hawaii has 1 geographic area code in service according to NANPA. Callata includes up to 3 local numbers, so an auto parts store can hold a number in more than one of them.
| Area code | Exchanges | Time zone | In service since | Overlay with |
|---|---|---|---|---|
| 808 | 693 | — | 1957 | none |
Exchanges are NANPA-assigned central office codes (NPA-NXX) in the rate centers matched to the area's named places. Source: NANPA utilized code and NPA reports.
How Callata works for automotive parts and accessories stores in Hawaii
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
Porting a number you already use in Hawaii is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
How many automotive parts and accessories stores are in Hawaii?
123 in 2023, according to Census County Business Patterns. They employed 1,189 people in mid-March.
Which Hawaii metro area has the most automotive parts and accessories stores?
Urban Honolulu, HI, with 78 establishments in 2023.
What does a phone system cost a 10-person auto parts store?
$300.00 a month on RingCentral RingEX Core or $249.50 on Ooma Office Pro at month-to-month list prices (checked September 28, 2026); $199.00 on Callata ($99 a month with 5 users included, then $20 per additional user).
Do I need to register to text customers from a Hawaii number?
Yes. US carriers require business texting from local numbers to be registered (10DLC). On Callata the registration is a one-time $49 fee, and texting turns on once it is approved.