Troy, AL business phone guide

The Troy, AL area

The Troy, AL micropolitan area covers 1 county in Alabama and had 33,124 residents in July 2024, up 0.4% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 800th of the 925 metro and micropolitan areas and 832nd by business establishments.

Businesses in Troy, AL

County Business Patterns counted 650 establishments in the area in 2023, employing 13,062 people in mid-March with $626.3 million in annual payroll. That is an average of 20.1 employees per establishment. 45.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (130), accommodation and food services (89), and health care and social assistance (67).

Business density and team size in Troy, AL

Troy, AL has 19.6 business establishments per 1,000 residents, 20.2% below the U.S. figure of 24.6. Establishments average 20.1 employees against 16.7 nationally, and payroll per employee is $47,947 (29.8% below the U.S. $68,342). 45.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.8% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.

Small-business industries in Troy, AL

Of the 141 industries these guides cover, 39 have a published Census count in Troy, AL. The largest are limited-service restaurants (38), insurance agencies and brokerages (18), and full-service restaurants (13). Relative to population, hotels and motels are the most over-represented: 30.2 per 100,000 residents against 16.4 nationally.

Phone numbers in the Troy, AL area

The area's named cities and towns have 28 NANPA-assigned exchanges across 1 area code; 334 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.

Local numbers by city

Pages for 2 cities and towns in the area list their area codes, prefixes and carriers.

Phone costs for a typical Troy, AL business

Per-seat phone plans multiply by headcount. For the rounded average establishment size in Troy, AL, 20 users on RingCentral RingEX Core come to $600.00 a month and on Ooma Office Pro $499.00, at month-to-month list prices checked September 28, 2026. On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.

Callata in Troy, AL

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Troy, AL, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.