CallataGuides

Get a local business phone number in Troy, AL

Troy's area code, prefixes and carriers from NANPA records, and how to put a Troy number in front of your customers.

Area code
334
Exchanges
17NANPA-assigned
Carriers
9
Population
17,734Census 2024 est.

Troy area codes

Troy, in Pike County, Alabama, had a Census-estimated population of 17,734 in July 2024. All 17 exchanges NANPA lists for its rate center are in area code 334. 334 is part of an overlay with 483, so a new local number in Troy may carry any of those codes depending on which have numbers available. Troy is in the Central time zone.

According to NANPA's dialing-plan data, local calls within 334 are dialed as ten digits (area code plus number) and toll calls as 1 plus ten digits.

Area codes with exchanges in Troy, AL
Area codeExchanges hereShareIn service sinceOverlay withTime zone
33417100%1995483Central

Source: NANPA utilized central office code file and NPA report, dated 10/01/2026.

Phone carriers in Troy

9 carriers hold the 17 exchanges assigned to Troy's rate center. Bellsouth Telecomm INC d/b/a South Central Bell Tel has the most, with 4. 13 of them are pooled codes, which the holder shares with other carriers in blocks of 1,000 numbers. The table counts codes by the operating company NANPA assigned them to, not by who serves each number today.

Carriers holding exchanges in Troy, AL
Carrier (NANPA operating company)ExchangesShare
Bellsouth Telecomm INC d/b/a South Central Bell Tel424%
New Cingular Wireless PCS, LLC - Ga318%
Cellco Partnership d/b/a Verizon Wireless - Al318%
Powertel Birmingham Licenses, INC.212%
Metropcs, INC.15.9%
Level 3 Communications, LLC - Al15.9%
Paetec Itel, LLC15.9%
Southern Communications Services, INC.15.9%
Troy Cablevision, INC. - Al15.9%

Carrier names are the operating company (OCN) names on NANPA's utilized central office code file dated 10/01/2026. A carrier holding a code may port numbers to other carriers.

Exchanges (NPA-NXX) assigned in Troy

Each prefix below is a block of up to 10,000 numbers that NANPA assigned to Troy's rate center (TROY). The earliest assignment date recorded in the file for these codes is 2001. None were assigned in 2020 or later.

Prefixes assigned in Troy, AL
Area codePrefixes (NXX)
334268, 372, 403, 434, 465, 482, 492, 566, 635, 670, 672, 674, 697, 722, 770, 807, 808

Source: NANPA utilized central office code file.

What makes a number local to Troy

Phone numbers are tied to a rate center, the local calling area used to decide whether a call is local or toll. Troy's numbers are rated to the TROY rate center in NANPA's records. A business number from one of the prefixes above shows up on customers' phones as a Troy number.

If your business already has a Troy number, porting it to Callata is free and keeps it on your cards, listings and vehicles.

Businesses around Troy

Troy is part of the Troy, AL micropolitan area, home to 33,124 people in 2024. County Business Patterns counted 650 business establishments in the Troy, AL micropolitan area in 2023, employing 13,062 people. The largest sectors by establishment count are retail trade (130), accommodation and food services (89), and health care and social assistance (67).

Selected industries in the Troy, AL micropolitan area, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants3877920.5
Insurance agencies and brokerages18864.8
Full-service restaurants1329722.8
Hotels and motels1011111.1
Offices of real estate agents and brokers9——
Physician practices8——
Child day care services8789.8
Law offices7213.0

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Business phone service in Troy

Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.

If you already have a number in Troy, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Per-seat phone plans multiply by headcount. For the rounded average establishment size in the Troy, AL micropolitan area, 20 users on RingCentral RingEX Core come to $600.00 a month and on Ooma Office Pro $499.00, at month-to-month list prices checked September 28, 2026. On Callata the same 20 people cost $399.00 a month, less than either per-seat plan.

Monthly list price for a 20-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$399.00$4,788.00
Quo (Starter)$19.00 per user$380.00$4,560.00
Nextiva (Core)$23.00 per user$460.00$5,520.00
Ooma (Office Pro)$24.95 per user$499.00$5,988.00
Dialpad (Standard)$27.00 per user$540.00$6,480.00
RingCentral (RingEX Core)$30.00 per user$600.00$7,200.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Frequently asked questions

What area code is Troy, AL?

334. All exchanges NANPA lists for Troy are in 334.

How many phone companies have exchanges in Troy?

9, holding 17 exchanges between them, according to NANPA's 10/01/2026 file.

Can I keep my existing Troy business number?

Yes. Porting an existing number to Callata is free. Texting from it starts after carrier registration (10DLC), a one-time $49 fee.

How much is a business phone line in Troy?

Callata is $99 a month with 5 users included, then $20 per additional user, with up to 3 local numbers; 20 users come to $399.00 a month. For comparison, 20 users on RingCentral RingEX Core list at $600.00 a month (checked September 28, 2026).