Spokane, WA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Spokane-Spokane Valley, WA metro area.
- Population
- 605,0002024 est.
- Establishments
- 15,369CBP 2023
- Counties
- 2
- Area codes
- 1
Spokane, WA at a glance
The Spokane-Spokane Valley, WA metro area covers 2 counties in Washington and had 605,000 residents in July 2024, up 3.3% since April 2020. The U.S. population grew 2.6% over the same period. Spokane County, WA is the most populous, with 556,000 people. By population it ranks 97th of the 925 metro and micropolitan areas and 86th by business establishments.
| County | Population (2024) |
|---|---|
| Spokane County, WA | 555,947 |
| Stevens County, WA | 49,015 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Spokane, WA
County Business Patterns counted 15,369 establishments in the area in 2023, employing 227,131 people in mid-March with $13.1 billion in annual payroll. That is an average of 14.8 employees per establishment. 53.4% of establishments with employees had fewer than five people. By establishment count, the largest sectors are construction (2,085), health care and social assistance (1,960), and retail trade (1,694).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Construction (23) | 2,085 | 14,971 | $1,096,967,000 |
| Health Care and Social Assistance (62) | 1,960 | 53,482 | $3,343,086,000 |
| Retail Trade (44) | 1,694 | 28,419 | $1,138,014,000 |
| Professional, Scientific, and Technical Services (54) | 1,605 | 11,427 | $886,657,000 |
| Other Services (except Public Administration) (81) | 1,387 | 9,766 | $362,477,000 |
| Accommodation and Food Services (72) | 1,334 | 22,449 | $647,881,000 |
| Real Estate and Rental and Leasing (53) | 949 | 4,527 | $253,169,000 |
| Finance and Insurance (52) | 850 | 10,083 | $929,066,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 839 | 10,166 | $476,988,000 |
| Wholesale Trade (42) | 694 | 11,804 | $863,738,000 |
| Manufacturing (31) | 561 | 17,470 | $1,118,547,000 |
| Transportation and Warehousing (48) | 458 | 11,350 | $659,497,000 |
| Information (51) | 274 | 3,501 | $302,270,000 |
| Arts, Entertainment, and Recreation (71) | 242 | 3,738 | $95,951,000 |
| Educational Services (61) | 198 | 7,200 | $245,607,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 84 | 532 | $46,723,000 |
| Management of Companies and Enterprises (55) | 83 | 4,208 | $398,431,000 |
| Utilities (22) | 32 | 1,714 (high noise) | $223,917,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 22 | 287 | $20,590,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Spokane, WA
Spokane, WA has 25.4 business establishments per 1,000 residents, 3.3% above the U.S. figure of 24.6. Establishments average 14.8 employees against 16.7 nationally, and payroll per employee is $57,723 (15.5% below the U.S. $68,342). 53.4% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.0% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 8,205 | 53.4% | 55.5% |
| 5–9 employees | 2,799 | 18.2% | 17.5% |
| 10–19 employees | 2,120 | 13.8% | 12.5% |
| 20–49 employees | 1,481 | 9.6% | 9.1% |
| 50 or more employees | 764 | 5.0% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Spokane, WA
Of the 141 industries these guides cover, 139 have a published Census count in Spokane, WA. The largest are full-service restaurants (418), limited-service restaurants (386), and offices of real estate agents and brokers (384). Relative to population, assisted living facilities for the elderly are the most over-represented: 24.6 per 100,000 residents against 6.1 nationally.
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Spokane, WA
The area's named cities and towns have 258 NANPA-assigned exchanges across 1 area code; 509 has the most (100%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 509 | 258 | 100% | Pacific |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 8 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Spokane, WA | 230,609 | 509 | 214 |
| Liberty Lake, WA | 13,353 | 509 | 4 |
| Cheney, WA | 12,700 | 509 | 6 |
| Deer Park, WA | 5,191 | 509 | 7 |
| Colville, WA | 5,009 | 509 | 8 |
| Medical Lake, WA | 5,003 | 509 | 3 |
| Chewelah, WA | 2,687 | 509 | 5 |
| Kettle Falls, WA | 1,649 | 509 | 2 |
Phone costs for a typical Spokane, WA business
Per-seat phone plans multiply by headcount. For the rounded average establishment size in Spokane, WA, 15 users on RingCentral RingEX Core come to $450.00 a month and on Ooma Office Pro $374.25, at month-to-month list prices checked September 28, 2026. On Callata the same 15 people cost $299.00 a month, less than either per-seat plan.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $299.00 | $3,588.00 |
| Quo (Starter) | $19.00 per user | $285.00 | $3,420.00 |
| Nextiva (Core) | $23.00 per user | $345.00 | $4,140.00 |
| Ooma (Office Pro) | $24.95 per user | $374.25 | $4,491.00 |
| Dialpad (Standard) | $27.00 per user | $405.00 | $4,860.00 |
| RingCentral (RingEX Core) | $30.00 per user | $450.00 | $5,400.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Spokane, WA
Callata is a business phone system priced at $99 a month with 5 users included, then $20 per additional user. Callata Office includes up to 3 local business numbers, unlimited inbound calling, 1,500 pooled outbound US and Canada minutes per user each month, a browser softphone that can also ring your cell, voicemail with transcription, call recording with AI summaries, business-hours routing and E911 on every number.
If you already have a number in Spokane, WA, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.
Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.
Frequently asked questions
What area codes serve Spokane, WA?
509, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Spokane, WA area?
15,369 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Spokane, WA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 15-person team that is $299.00 a month. The same team on Ooma Office Pro lists at $374.25 a month (checked September 28, 2026).