CallataGuides

Salem, OH business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Salem, OH micropolitan area.

Population
99,8232024 est.
Establishments
1,907CBP 2023
Counties
1
Area codes
2

Salem, OH at a glance

The Salem, OH micropolitan area covers 1 county in Ohio and had 99,823 residents in July 2024, down 2.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 400th of the 925 metro and micropolitan areas and 447th by business establishments.

Counties in the Salem, OH area
CountyPopulation (2024)
Columbiana County, OH99,823

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Establishments and employment in Salem, OH

County Business Patterns counted 1,907 establishments in the area in 2023, employing 25,092 people in mid-March with $1.1 billion in annual payroll. That is an average of 13.2 employees per establishment. 47.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (318), other services (except public administration) (265), and health care and social assistance (238).

Salem, OH establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Retail Trade (44)3183,701$118,533,000
Other Services (except Public Administration) (81)2651,380$41,186,000
Health Care and Social Assistance (62)2384,740$199,529,000
Accommodation and Food Services (72)1822,903$57,832,000
Manufacturing (31)1626,081$335,599,000
Construction (23)158912$56,632,000
Finance and Insurance (52)94427$24,990,000
Professional, Scientific, and Technical Services (54)89447$23,751,000
Administrative and Support and Waste Management and Remediation Services (56)871,053$42,254,000
Transportation and Warehousing (48)861,101$70,737,000
Wholesale Trade (42)801,015$55,022,000
Real Estate and Rental and Leasing (53)50303$14,071,000
Arts, Entertainment, and Recreation (71)29159$3,920,000
Information (51)24157 (high noise)$7,341,000
Educational Services (61)17304$7,880,000
Mining, Quarrying, and Oil and Gas Extraction (21)1290$5,418,000
Management of Companies and Enterprises (55)9216$17,054,000
Utilities (22)598 (high noise)$12,529,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

How Salem, OH's businesses compare

Salem, OH has 19.1 business establishments per 1,000 residents, 22.3% below the U.S. figure of 24.6. Establishments average 13.2 employees against 16.7 nationally, and payroll per employee is $43,613 (36.2% below the U.S. $68,342). 47.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 4.8% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Salem, OH: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees89847.1%55.5%
5–9 employees46324.3%17.5%
10–19 employees28514.9%12.5%
20–49 employees1698.9%9.1%
50 or more employees924.8%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Salem, OH

Of the 141 industries these guides cover, 77 have a published Census count in Salem, OH. The largest are limited-service restaurants (80), physician practices (50), and full-service restaurants (45). Relative to population, civic and social organizations are the most over-represented: 35.1 per 100,000 residents against 7.3 nationally.

Largest covered industries in Salem, OH, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Limited-service restaurants801,48118.5
Physician practices502955.9
Full-service restaurants4587619.5
Civic and social organizations352126.1
Insurance agencies and brokerages33——
General automotive repair shops25963.8
Landscaping services24612.5
Law offices22——
Automotive parts and accessories stores2222010.0
Plumbing, heating and air-conditioning contractors211235.9
Dental offices201778.8
Supermarkets and grocery stores1851228.4
Pharmacies and drug stores1723814.0
Residential remodelers17——
Child day care services1721712.8
Electrical contractors161358.4
Veterinary clinics151419.4
Site preparation contractors15835.5
All other specialty trade contractors15392.6
Nursing care facilities1484460.3
Automotive body, paint and interior repair shops14——
Beauty salons14694.9
Physical, occupational and speech therapy clinics13765.8
Janitorial services13513.9
Agencies providing services for the elderly and persons with disabilities1246138.4

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Area codes in Salem, OH

The area's named cities and towns have 67 NANPA-assigned exchanges across 2 area codes; 330 has the most (58%). A local number in the code your customers know is the simplest signal that you are nearby; Callata's plan includes up to 3.

Area codes in the Salem, OH area
Area codeExchanges in named placesShareTime zone
3303958%Eastern
2342842%Eastern

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 9 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Salem, OH area
PlacePopulation (2024)Area codesExchanges
Salem, OH11,685234, 33012
East Liverpool, OH9,651234, 33013
Columbiana, OH6,773234, 3305
East Palestine, OH4,643234, 3304
Wellsville, OH3,027234, 3304
Lisbon, OH2,519234, 33013
Leetonia, OH1,785234, 3303
Salineville, OH1,167234, 3303
New Waterford, OH1,163234, 3303

Phone costs for a typical Salem, OH business

The comparison below uses 13 users, the rounded average establishment size in Salem, OH. At list prices checked September 28, 2026, that is $324.35 a month on Ooma Office Pro and $390.00 on RingCentral RingEX Core. On Callata the same 13 people cost $259.00 a month, less than either per-seat plan.

Monthly list price for a 13-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$259.00$3,108.00
Quo (Starter)$19.00 per user$247.00$2,964.00
Nextiva (Core)$23.00 per user$299.00$3,588.00
Ooma (Office Pro)$24.95 per user$324.35$3,892.20
Dialpad (Standard)$27.00 per user$351.00$4,212.00
RingCentral (RingEX Core)$30.00 per user$390.00$4,680.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Salem, OH

For $99 a month, Callata puts a team of up to 5 on one plan ($20 for each person after that): up to 3 local numbers, unlimited inbound calls, a pooled allowance of 1,500 outbound US and Canada minutes per user, browser and cell calling, voicemail transcription with urgency triage, recorded calls with AI summaries and business-hours routing, with E911 on every number.

If you already have a number in Salem, OH, porting it to Callata is free. Texting from a local number requires a one-time carrier registration (10DLC, $49), and the numbers available in any area code depend on carrier inventory when you choose them.

Optional AI agents (receptionist, sales, support or scheduler) can answer calls after hours or when nobody picks up, take messages, text, email and transfer to your team. They are billed from prepaid AI minutes at $0.25 per minute, identify themselves as AI, and may only place outbound calls to people who consented, between 8am and 9pm.

Frequently asked questions

What area codes serve Salem, OH?

330 and 234, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Salem, OH area?

1,907 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Salem, OH?

Callata is $99 a month with 5 users included, then $20 per additional user; for a 13-person team that is $259.00 a month. The same team on Ooma Office Pro lists at $324.35 a month (checked September 28, 2026).