Port Townsend, WA business phone guide
Population, businesses by sector and industry, area codes and local numbers for the Port Townsend, WA micropolitan area.
- Population
- 33,9442024 est.
- Establishments
- 991CBP 2023
- Counties
- 1
- Area codes
- 1
The Port Townsend, WA area
The Port Townsend, WA micropolitan area covers 1 county in Washington and had 33,944 residents in July 2024, up 3.0% since April 2020. The U.S. population grew 2.6% over the same period. By population it ranks 792nd of the 925 metro and micropolitan areas and 677th by business establishments.
| County | Population (2024) |
|---|---|
| Jefferson County, WA | 33,944 |
Source: Census Vintage 2024 metropolitan and micropolitan area estimates.
Businesses in Port Townsend, WA
County Business Patterns counted 991 establishments in the area in 2023, employing 7,237 people in mid-March with $381.6 million in annual payroll. That is an average of 7.3 employees per establishment. 63.1% of establishments with employees had fewer than five people. By establishment count, the largest sectors are construction (169), retail trade (117), and accommodation and food services (111).
| Sector (NAICS) | Establishments | Employees | Annual payroll |
|---|---|---|---|
| Construction (23) | 169 | 716 | $43,887,000 |
| Retail Trade (44) | 117 | 1,124 | $43,417,000 |
| Accommodation and Food Services (72) | 111 | 1,142 | $36,109,000 |
| Other Services (except Public Administration) (81) | 104 | 622 | $25,665,000 |
| Professional, Scientific, and Technical Services (54) | 92 | 261 | $16,377,000 |
| Health Care and Social Assistance (62) | 88 | 1,546 | $110,420,000 |
| Manufacturing (31) | 63 | 627 | $47,514,000 |
| Real Estate and Rental and Leasing (53) | 53 | 149 | $6,334,000 |
| Administrative and Support and Waste Management and Remediation Services (56) | 34 | 112 | $3,964,000 |
| Information (51) | 29 | 152 (high noise) | $10,129,000 |
| Finance and Insurance (52) | 29 | 111 | $7,542,000 |
| Wholesale Trade (42) | 24 | 115 | $6,571,000 |
| Arts, Entertainment, and Recreation (71) | 24 | 159 | $5,606,000 |
| Educational Services (61) | 22 | 177 | $4,511,000 |
| Transportation and Warehousing (48) | 16 | 108 (high noise) | $6,783,000 |
| Agriculture, Forestry, Fishing and Hunting (11) | 7 | 28 (high noise) | $2,466,000 |
| Mining, Quarrying, and Oil and Gas Extraction (21) | 3 | 22 | $1,650,000 |
Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.
Business density and team size in Port Townsend, WA
Port Townsend, WA has 29.2 business establishments per 1,000 residents, 18.8% above the U.S. figure of 24.6. Establishments average 7.3 employees against 16.7 nationally, and payroll per employee is $52,734 (22.8% below the U.S. $68,342). 63.1% of establishments with employees have fewer than five people (U.S.: 55.5%), while 1.3% have 50 or more. Most establishments are far smaller than the average suggests, so it pays to price a phone plan at the headcount you actually have rather than the average.
| Employment size | Establishments | Share | U.S. share |
|---|---|---|---|
| 1–4 employees | 623 | 63.1% | 55.5% |
| 5–9 employees | 184 | 18.6% | 17.5% |
| 10–19 employees | 121 | 12.3% | 12.5% |
| 20–49 employees | 46 | 4.7% | 9.1% |
| 50 or more employees | 13 | 1.3% | 5.4% |
Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.
Small-business industries in Port Townsend, WA
Of the 141 industries these guides cover, 64 have a published Census count in Port Townsend, WA. The largest are full-service restaurants (43), residential remodelers (37), and offices of real estate agents and brokers (32). Relative to population, other personal and household goods repair shops are the most over-represented: 41.2 per 100,000 residents against 3.4 nationally.
| Industry | Establishments | Employees | Employees per establishment |
|---|---|---|---|
| Full-service restaurants | 43 | 472 | 11.0 |
| Residential remodelers | 37 | — | — |
| Offices of real estate agents and brokers | 32 | — | — |
| New single-family housing construction contractors | 29 | 111 | 3.8 |
| Site preparation contractors | 15 | 117 | 7.8 |
| Hotels and motels | 15 | 235 | 15.7 |
| Limited-service restaurants | 15 | 114 | 7.6 |
| Landscaping services | 14 | 29 | 2.1 |
| Other personal and household goods repair shops | 14 | — | — |
| Plumbing, heating and air-conditioning contractors | 12 | 61 | 5.1 |
| Electrical contractors | 12 | 108 | 9.0 |
| Dental offices | 11 | 69 | 6.3 |
| Painting and wall covering contractors | 11 | — | — |
| Management consulting firms | 10 | — | — |
| Supermarkets and grocery stores | 10 | 485 | 48.5 |
| Agencies providing services for the elderly and persons with disabilities | 8 | 67 | 8.4 |
| Law offices | 8 | — | — |
| Engineering services firms | 8 | 62 | 7.8 |
| Insurance agencies and brokerages | 7 | 22 | 3.1 |
| Poured concrete foundation and structure contractors | 7 | — | — |
| Mobile food services | 7 | 10 | 1.4 |
| Drinking places | 7 | 88 | 12.6 |
| Fitness and recreational sports centers | 7 | — | — |
| Offices of certified public accountants | 6 | 24 | 4.0 |
| Residential property managers | 6 | — | — |
Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.
Area codes in Port Townsend, WA
The area's named cities and towns have 14 NANPA-assigned exchanges across 1 area code; 360 has the most (100%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.
| Area code | Exchanges in named places | Share | Time zone |
|---|---|---|---|
| 360 | 14 | 100% | Pacific |
Exchanges in rate centers matched to Census places in the area. Source: NANPA.
Local numbers by city
Pages for 1 cities and towns in the area list their area codes, prefixes and carriers.
| Place | Population (2024) | Area codes | Exchanges |
|---|---|---|---|
| Port Townsend, WA | 10,649 | 360 | 14 |
Phone costs for a typical Port Townsend, WA business
The comparison below uses 7 users, the rounded average establishment size in Port Townsend, WA. At list prices checked September 28, 2026, that is $174.65 a month on Ooma Office Pro and $210.00 on RingCentral RingEX Core. Callata comes to $139.00 a month for 7 users ($99 a month with 5 users included, then $20 per additional user), below both.
| Provider (plan) | Pricing basis | Per month | Per year |
|---|---|---|---|
| Callata (Callata Office) | $99 incl. 5 users, $20 per extra user | $139.00 | $1,668.00 |
| Quo (Starter) | $19.00 per user | $133.00 | $1,596.00 |
| Nextiva (Core) | $23.00 per user | $161.00 | $1,932.00 |
| Ooma (Office Pro) | $24.95 per user | $174.65 | $2,095.80 |
| Dialpad (Standard) | $27.00 per user | $189.00 | $2,268.00 |
| RingCentral (RingEX Core) | $30.00 per user | $210.00 | $2,520.00 |
Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.
Callata in Port Townsend, WA
Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.
Porting a number you already use in Port Townsend, WA is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.
AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.
Frequently asked questions
What area codes serve Port Townsend, WA?
360, by NANPA-assigned exchanges in the area's named places.
How many businesses are in the Port Townsend, WA area?
991 establishments in 2023, according to Census County Business Patterns.
How much does a business phone system cost in Port Townsend, WA?
Callata is $99 a month with 5 users included, then $20 per additional user; for a 7-person team that is $139.00 a month. The same team on Ooma Office Pro lists at $174.65 a month (checked September 28, 2026).