CallataGuides

Norfolk, NE business phone guide

Population, businesses by sector and industry, area codes and local numbers for the Norfolk, NE micropolitan area.

Population
48,6692024 est.
Establishments
1,574CBP 2023
Counties
3
Area codes
2

About the Norfolk, NE micropolitan area

The Norfolk, NE micropolitan area covers 3 counties in Nebraska and had 48,669 residents in July 2024, down 0.2% since April 2020. The U.S. population grew 2.6% over the same period. Madison County, NE is the most populous, with 35,579 people. By population it ranks 620th of the 925 metro and micropolitan areas and 507th by business establishments.

Counties in the Norfolk, NE area
CountyPopulation (2024)
Madison County, NE35,579
Pierce County, NE7,334
Stanton County, NE5,756

Source: Census Vintage 2024 metropolitan and micropolitan area estimates.

Businesses in Norfolk, NE

County Business Patterns counted 1,574 establishments in the area in 2023, employing 22,250 people in mid-March with $1.2 billion in annual payroll. That is an average of 14.1 employees per establishment. 51.7% of establishments with employees had fewer than five people. By establishment count, the largest sectors are retail trade (237), health care and social assistance (198), and construction (191).

Norfolk, NE establishments by sector, 2023
Sector (NAICS)EstablishmentsEmployeesAnnual payroll
Retail Trade (44)2373,471$104,748,000
Health Care and Social Assistance (62)1984,336$239,405,000
Construction (23)1911,150$75,505,000
Other Services (except Public Administration) (81)1571,057$32,544,000
Finance and Insurance (52)126726$50,098,000
Accommodation and Food Services (72)1161,923$36,132,000
Transportation and Warehousing (48)1091,072$57,432,000
Professional, Scientific, and Technical Services (54)85720$36,704,000
Wholesale Trade (42)811,935 (high noise)$134,179,000
Administrative and Support and Waste Management and Remediation Services (56)78872$35,139,000
Real Estate and Rental and Leasing (53)69240$10,889,000
Manufacturing (31)594,010$325,893,000
Information (51)23217$9,756,000
Arts, Entertainment, and Recreation (71)19273$4,546,000
Educational Services (61)10111$1,698,000
Mining, Quarrying, and Oil and Gas Extraction (21)533$1,972,000
Agriculture, Forestry, Fishing and Hunting (11)420 (high noise)$1,567,000
Utilities (22)322$2,044,000
Management of Companies and Enterprises (55)360 (high noise)$7,424,000

Source: Census County Business Patterns 2023, two-digit NAICS sectors. Manufacturing, retail and transportation span several two-digit codes; CBP reports them under 31, 44 and 48.

How Norfolk, NE's businesses compare

Norfolk, NE has 32.3 business establishments per 1,000 residents, 31.6% above the U.S. figure of 24.6. Establishments average 14.1 employees against 16.7 nationally, and payroll per employee is $52,481 (23.2% below the U.S. $68,342). 51.7% of establishments with employees have fewer than five people (U.S.: 55.5%), while 5.1% have 50 or more. Averages are pulled up by large employers; the size table is the better guide to what a typical business here looks like.

Norfolk, NE: establishments by employment size, 2023
Employment sizeEstablishmentsShareU.S. share
1–4 employees81351.7%55.5%
5–9 employees32820.9%17.5%
10–19 employees21413.6%12.5%
20–49 employees1378.7%9.1%
50 or more employees815.1%5.4%

Employment-size classes count establishments by mid-March 2023 employment. Establishments with no March employees are excluded from the size classes, so shares are of establishments with employees. Source: Census County Business Patterns 2023.

Small-business industries in Norfolk, NE

Of the 141 industries these guides cover, 72 have a published Census count in Norfolk, NE. The largest are insurance agencies and brokerages (53), limited-service restaurants (42), and physician practices (38). Relative to population, poured concrete foundation and structure contractors are the most over-represented: 22.6 per 100,000 residents against 6.9 nationally.

Largest covered industries in Norfolk, NE, 2023
IndustryEstablishmentsEmployeesEmployees per establishment
Insurance agencies and brokerages531703.2
Limited-service restaurants4274117.6
Physician practices3868418.0
Full-service restaurants3174123.9
Child day care services271816.7
Electrical contractors241415.9
Plumbing, heating and air-conditioning contractors221577.1
Landscaping services22371.7
Residential remodelers21412.0
General automotive repair shops21813.9
Dental offices191658.7
Law offices17824.8
New single-family housing construction contractors16442.8
Automotive body, paint and interior repair shops16794.9
Offices of real estate agents and brokers14433.1
General freight trucking companies (local)14——
Drinking places14——
Supermarkets and grocery stores1475453.9
Physical, occupational and speech therapy clinics11585.3
Offices of certified public accountants111049.5
Poured concrete foundation and structure contractors11797.2
Janitorial services1117315.7
Beauty salons11615.5
Chiropractic offices10——
Agencies providing services for the elderly and persons with disabilities1047647.6

Selected small-business industries (six-digit NAICS) covered by these guides. Source: Census County Business Patterns 2023.

Area codes in Norfolk, NE

The area's named cities and towns have 38 NANPA-assigned exchanges across 2 area codes; 402 has the most (79%). Callata includes up to 3 local numbers, so a business serving several parts of the area can hold a number in each.

Area codes in the Norfolk, NE area
Area codeExchanges in named placesShareTime zone
4023079%Central
531821%Central

Exchanges in rate centers matched to Census places in the area. Source: NANPA.

Local numbers by city

Pages for 2 cities and towns in the area list their area codes, prefixes and carriers.

Cities and towns in the Norfolk, NE area
PlacePopulation (2024)Area codesExchanges
Norfolk, NE26,162402, 53122
Madison, NE2,169402, 5313

Phone costs for a typical Norfolk, NE business

The comparison below uses 14 users, the rounded average establishment size in Norfolk, NE. At list prices checked September 28, 2026, that is $349.30 a month on Ooma Office Pro and $420.00 on RingCentral RingEX Core. Callata comes to $279.00 a month for 14 users ($99 a month with 5 users included, then $20 per additional user), below both.

Monthly list price for a 14-person team
Provider (plan)Pricing basisPer monthPer year
Callata (Callata Office)$99 incl. 5 users, $20 per extra user$279.00$3,348.00
Quo (Starter)$19.00 per user$266.00$3,192.00
Nextiva (Core)$23.00 per user$322.00$3,864.00
Ooma (Office Pro)$24.95 per user$349.30$4,191.60
Dialpad (Standard)$27.00 per user$378.00$4,536.00
RingCentral (RingEX Core)$30.00 per user$420.00$5,040.00

Competitor prices are each vendor's published month-to-month list price per user for its lowest plan that includes business calling and texting, checked September 28, 2026: Quo Starter $19, Nextiva Core $23, Ooma Office Pro $24.95 (Essentials excludes texting; one-time $29.95 activation not included), Dialpad Standard $27, RingCentral RingEX Core $30 ($20 billed annually). Prices exclude taxes and fees and may change; annual contracts lower some competitors' prices.

Callata in Norfolk, NE

Callata Office costs $99 per month for up to 5 people, and each additional user is $20 a month. That covers up to 3 local numbers, calling from a browser or your cell, transcribed voicemail, recorded calls with AI summaries, after-hours routing and E911 on each number.

Porting a number you already use in Norfolk, NE is free, and business texting is available once the carrier registration (10DLC) is approved; the registration carries a one-time $49 fee. Which specific numbers are open in a given area code depends on carrier inventory at the time you sign up.

AI agents are optional: an AI receptionist or scheduler can pick up when the team is busy or closed, take a message, send a text or email, or transfer the call. They draw on prepaid AI minutes ($0.25/minute), disclose that they are AI, and outbound AI calls require prior consent and are limited to 8am–9pm.

Frequently asked questions

What area codes serve Norfolk, NE?

402 and 531, by NANPA-assigned exchanges in the area's named places.

How many businesses are in the Norfolk, NE area?

1,574 establishments in 2023, according to Census County Business Patterns.

How much does a business phone system cost in Norfolk, NE?

Callata is $99 a month with 5 users included, then $20 per additional user; for a 14-person team that is $279.00 a month. The same team on Ooma Office Pro lists at $349.30 a month (checked September 28, 2026).